Senior General Liability Claims Adjuster REMOTE

Arthur J. Gallagher & Co. (AJG); Saint Peters (MO); Remote; USD 50,000 - 90,000; Full time

Job summary

An innovative firm is seeking a dedicated Claims Adjuster to join their team. This role involves managing general liability and auto claims, providing exceptional customer service, and collaborating with clients to enhance the claims process. The ideal candidate will have a strong background in claims management, a passion for delivering outstanding service, and the ability to analyze and resolve complex claims efficiently. With a commitment to inclusion and diversity, this organization values the unique contributions of each team member, creating a supportive environment where your skills can truly shine. If you're ready to make a positive impact in the lives of clients and claimants, this opportunity is for you.

Benefits

Medical/dental/vision plans

Life and accident insurance

401(K) and Roth options

Educational expense reimbursement

Paid parental leave

Digital mental health services

Flexible work hours

Training programs

Charitable matching gift program

Qualifications

• 5+ years of claims experience in general liability and litigation.
• Active adjuster's licenses in relevant jurisdictions.

Responsibilities

• Manage and resolve complex general liability and auto claims.
• Provide exceptional customer service throughout the claims process.

Skills

Claims Management

Customer Service

Analytical Skills

Problem Solving

Education

High School Diploma

Bachelor's Degree

Tools

Claims Management Software

Job description

Introduction

Join our growing team of dedicated professionals at Gallagher Bassett, who guide those in need to the best possible outcomes for their health and wellbeing. You'll be part of a resilient team that works together to redefine the boundaries of excellence. At our organization, we value collaboration and making a positive impact in the lives of our clients and claimants, offering you the opportunity to join a team where your skills and dedication can truly make a difference. GUIDE. GUARD. GO BEYOND.

We believe that every candidate brings something special to the table, including you! So, even if you feel that you’re close but not an exact match, we encourage you to apply.

Overview

Are you a claims professional with a background in general liability and some litigation with a passion for delivering next level customer service for your clients and claimants? If yes, we have just the opportunity for you.

Role specifics:

• Jurisdictions: Open to any, as many possible.
• Licenses: As many active licenses as possible. (NY, HI are a plus)
• Location: REMOTE

How you'll make an impact

• Apply claims management experience to execute decision-making to analyze claims exposure and litigation, plan the proper course of action, and appropriately resolve claims.
• Interact extensively with various parties involved in the claim process to ensure effective communication and resolution.
• Provide exceptional customer service to our claimants on behalf of our clients exhibiting empathy through each step of the claims process.
• Handle claims consistent with clients' and corporate policies, procedures, and standard methodologies in accordance with statutory, regulatory, and ethics requirements.
• Document and communicate claim activity timely and efficiently, supporting the outcome of the claim file.

About You

Potential candidates should have the following:

• Claims Background: General liability and litigation claims experience.
• Jurisdictional Experience: Any.
• Active Adjusters' licenses: Any.

As a key member of our Claims Adjuster team, you will:

• Investigate, evaluate, and resolve complex general liability and auto claims, applying your claims experience and analytical skills to make informed decisions and bring claims to resolution.
• Work in partnership with our clients to deliver innovative solutions and enhance the claims management process.
• Think critically, solve problems, plan, and prioritize activities to optimally serve clients.

REQUIRED QUALIFICATIONS:

• High School Diploma.
• Minimum of 5 years related claims experience.
• Appropriate licensing and/or certification in all states in which claims are being handled.
• Knowledge of accepted industry standards and practices.
• Computer experience with related claims and business software.

DESIRED:

• Bachelor's Degree.

Compensation and benefits

On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:

• Medical/dental/vision plans, which start from day one!
• Life and accident insurance
• 401(K) and Roth options
• Tax-advantaged accounts (HSA, FSA)
• Educational expense reimbursement
• Paid parental leave

Other benefits include:

• Digital mental health services (Talkspace)
• Flexible work hours (availability varies by office and job function)
• Training programs
• Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing
• Charitable matching gift program
• And more...

We value inclusion and diversity

Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.

Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.

Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws.

Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.