Senior Game Technician: Hands-On Repairs & Guest Service Pro

Dave & Buster's Inc.; Reno (NV); On-site; USD 22,000 - 26,000; Full time

Benefits offered by this job

Medical insurance

Dental

Vision

401K

Free games

Job summary

Dave & Buster’s in Reno, NV is seeking a Senior Games Technician to repair and maintain arcade hardware while delivering excellent guest service. You will read schematics, troubleshoot to the component level, and mentor junior technicians to keep our games running smoothly.

This role emphasizes hands-on problem solving, strong communication, and a safe, engaging work environment in a dynamic entertainment venue.

Qualifications

• Working knowledge of electro-mechanics.
• Able to read schematics and wiring diagrams.
• Troubleshooting down to the component level and performing repairs.
• Excellent communication skills to deliver friendly, available, and memorable guest service.
• Must be at least 18 years of age.

Responsibilities

• Build, troubleshoot, and repair games, attractions, and technical equipment.
• Deliver exceptional guest service and support.
• Train and develop Support Tech teams to promote knowledge sharing.

Skills

Electro-mechanics

Schematics reading

Diagnostics

Guest service

Mentoring

18+ age

Job description

Dave & Buster’s in Reno, NV is seeking a Senior Games Technician to repair and maintain arcade hardware while delivering excellent guest service. You will read schematics, troubleshoot to the component level, and mentor junior technicians to keep our games running smoothly.

This role emphasizes hands-on problem solving, strong communication, and a safe, engaging work environment in a dynamic entertainment venue.