Senior Game Tech — Hands-On Repairs & Guest Service

daveandbusters; Oakland (CA); On-site; USD 29,000 - 37,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401K

Free games

Paid vacations

Food discount

Company match

Job summary

Dave & Buster's is seeking a Senior Games Technician to repair and troubleshoot our games, attractions, and technical equipment while delivering exceptional guest service in a dynamic, high-energy environment.

You will help train Support Tech teams and contribute to a culture of teamwork, urgency, and guest satisfaction, with opportunities for growth and a competitive wage for hands-on work.

Qualifications

• Hands-on repair of games, attractions, and equipment.
• Ability to read wiring diagrams to diagnose issues.
• Must be able to work days, nights, and weekends.
• Read and write handwritten notes.
• Must be at least 18 years old.
• Excellent guest service skills.

Responsibilities

• Repair and troubleshoot games, attractions, and tech equipment.
• Assist in training Support Tech teams.
• Deliver friendly, available, and memorable guest service.

Skills

Electro-mechanics knowledge

Read schematics

Troubleshooting components

Guest service excellence

Sense of urgency

Mentor others

18+ years old

Job description

Dave & Buster's is seeking a Senior Games Technician to repair and troubleshoot our games, attractions, and technical equipment while delivering exceptional guest service in a dynamic, high-energy environment.

You will help train Support Tech teams and contribute to a culture of teamwork, urgency, and guest satisfaction, with opportunities for growth and a competitive wage for hands-on work.