Senior Game Technician: Hands-On Repairs & Guest Service

Dave & Buster's Management Corporation, Inc.; Dallas (TX); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

401K with company match

Free Games

Paid vacations

50% off food

Job summary

Dave & Buster's in Dallas is seeking a Senior Games Technician to repair and troubleshoot arcade games and attractions while delivering top-notch guest service. You’ll read schematics, diagnose issues down to the component level, and help mentor other technicians in a fast-paced, fun environment.

This role offers growth opportunities, a competitive wage, and a benefits package including medical, dental, vision, 401(k) with company match, paid vacations, and discounts on food and games.

Qualifications

• Working knowledge of electro-mechanics and ability to read schematics/wiring diagrams.
• Troubleshooting to component level and performing repairs.
• Excellent communication to deliver friendly, available, memorable guest service.
• Strong sense of urgency and team-driven attitude; willingness to teach others.

Responsibilities

• Build, troubleshoot, and repair games, attractions, and technical equipment.
• Deliver outstanding guest service while keeping equipment running smoothly.
• Assist in training and developing Support Tech teams to work better together.

Skills

Electro-mechanics

Read schematics

Troubleshooting

Guest service

Communication

Mentoring teammates

Sense of urgency

Job description

Dave & Buster's in Dallas is seeking a Senior Games Technician to repair and troubleshoot arcade games and attractions while delivering top-notch guest service. You’ll read schematics, diagnose issues down to the component level, and help mentor other technicians in a fast-paced, fun environment.

This role offers growth opportunities, a competitive wage, and a benefits package including medical, dental, vision, 401(k) with company match, paid vacations, and discounts on food and games.