Senior Full Stack Engineer

Unwrap; Goleta (CA); On-site; USD 140,000 - 210,000; Full time

Benefits offered by this job

Significant equity

Direct exposure to founders

Job summary

Unwrap is seeking a senior software engineer to own and deliver customer-facing features across the stack. The role involves understanding customer needs, translating them into sprint requirements, and shipping core product features using TypeScript, GraphQL/Node, and React.

You'll work closely with a small, focused team in Santa Barbara, CA, and enjoy strong equity and growth opportunities as the company expands.

Qualifications

• Bachelor's degree or equivalent in Computer Science or similar field.
• 4+ years of experience as a software engineer.
• Hands-on experience on frontend and backend software systems.
• Willingness to ship robust high-quality software.

Responsibilities

• Own and deliver major customer-facing features end-to-end.
• Translate customer needs into sprint requirements and plan work.
• Collaborate with cross-functional teams across product, sales, and success.
• Design and build user-facing tools that solve real customer problems.

Skills

Frontend experience

Backend experience

Builder mindset

Customer interaction

Education

Bachelor's degree in CS

Job description

Do you love to build? Are you one of the most ambitious people you know? If so, you'll be right at home at Unwrap.

We are seeking a senior software engineer who has a specific interest in working across the tech stack on both frontend, backend, and data pipelines. Our tech stack is built in TypeScript, our backend is a GraphQl / node based service, and our frontend runs on React.

You’ll own and deliver major customer-facing components end-to-end. This includes understanding customer needs, helping compile sprint requirements, and ultimately shipping core product features. You’ll get exposure to all aspects of the company, from sales to marketing to customer success, but you’d focus primarily on designing and building user-facing tools. Our strong preference is for this person to be in-person, as most of the team is in beautiful Santa Barbara, CA. Our office is downtown, walking distance to great restaurants, coffee shops, and the beach.

Who We Are

Unwrap.ai is on a mission to fill the world with products people love. We’re helping companies like Lyft, Stripe, Oura, Microsoft, Perplexity, and Github collect and process feedback more effectively. We ingest feedback from thousands of sources (support channels, surveys, social), and use state-of-the-art NLP technology to extract actionable insights for customers across software, hardware, and retail sectors.

We’re currently a team of 40, based in Santa Barbara, and growing quickly. We are venture-backed, and just raised our $12M Series A from world-leading VCs.

Our founders, two ex-Amazon Alexa Product Managers, were tired of manually sifting through customer reviews, support tickets, and bugs while working on Alexa. They understood the importance of listening to customers and prioritizing their requests effectively, but simply had too much feedback to parse through. So, Unwrap.ai was born to solve this problem. Specifically, at Unwrap we use Natural Language Processing to automatically cluster, tag, and analyze customer feedback to help product and engineering teams build what customers want. The ultimate goal is to better connect users and builders, so builders can fill the world with products people love.

Our small team is extremely motivated, hard-working, and simply gets stuff done. If this sounds exciting, we can't wait to read your application.

What You Bring

• Bachelors degree or equivalent in Computer Science or similar field
• You have 4+ years experience as a software engineer
• You have hands-on experience working on frontend and backend software systems.
• You pride yourself on developing high quality products that solve real customer problems.
• You are first and foremost a builder and are excited about the idea of spending 80%+ of your time actively developing software.
• You own what you build and take pride in shipping robust high quality software.
• You're not afraid of ambiguous product requirements.
• You're comfortable meeting with customers.
• You've demonstrated significant impact for your team and your organization.

What You Get

• Ground floor impact at a seed-stage startup with tremendous latitude over technical strategy and approach
• Significant, potentially life-changing equity
• Report directly to a founder of the company
• Ability to rapidly advance your career alongside company growth
• Collaborate with experienced teammates, entrepreneurs, and advisors
• Work directly with enterprise customers to ideate and develop solutions