Senior Fraud Strategist

HellaGoodAudio; San Diego (CA); On-site; USD 155,000 - 185,000; Full time

Benefits offered by this job

Health coverage

HSA & FSA

Employee assistance plan

Fertility benefits

Life insurance

Disability benefits

Parental leave

401(k) with match

Education assistance

Flexible work arrangements

Employee discounts

Job summary

Sony Engagement Platform Services (SEPS) is seeking a Senior Fraud Strategist to identify emerging fraud risks, shape scalable mitigation strategies, and deliver measurable improvements across global platform operations. You will partner with SIE Fraud, Risk and Identity teams and collaborate with product, engineering, analytics, data science, and external partners.

The ideal candidate has deep fraud subject-matter expertise, strong judgment, and a track record of leading complex fraud

Qualifications

• 8+ years in online fraud risk mitigation or related field
• 3-5+ years in fraud strategy, product management or related role
• Deep understanding of fraud typologies, risk scoring, identity abuse and payments risk
• Strong analytical and problem-solving skills with data-driven approach
• Proven ability to manage complex initiatives across multiple stakeholders
• Ability to translate complex fraud concepts into clear recommendations
• Collaborative mindset across product, engineering, analytics, operations and partners
• BA/BS degree or equivalent practical experience

Responsibilities

• Develop and execute fraud strategy, roadmaps and supporting capabilities across SEPS
• Translate fraud risks into functional and technical requirements backed by data
• Lead fraud mitigation workstreams across cross-functional teams
• Monitor evolving fraud trends across digital and physical goods and accounts
• Evaluate and improve fraud platforms, rules, and risk signals to reduce false positives
• Develop business cases, value assessments and executive summaries
• Define and track fraud metrics, dashboards and reporting frameworks
• Provide guidance as a fraud SME to partners
• Document repeatable processes and playbooks for monitoring and risk workflows
• Coordinate with global colleagues across time zones
• Uphold honesty, trustworthiness and ethical conduct

Skills

Fraud strategy

Fraud analytics

Risk management

Data-driven decision making

Cross-functional leadership

Communication

Tools

Tableau

Domo

Splunk

Snowflake

Job description

Join the Sony Engagement Platform Services (SEPS) Team, where innovation meets collaboration in the dynamic world of digital engagement. At SEPS, we are building the next-generation platform that powers how fans connect with the content—and the creators—they love. Our mission is to unlock meaningful, data-driven engagement across Sony’s entertainment ecosystem, from games and anime to music, film, and live experiences—empowering both internal teams and external partners to build at scale. Our mission is to create a world-class engagement platform that not only enhances existing revenue streams but also drives new opportunities through a robust ecosystem of partners and creators. By decoupling application development from platform services, we empower our teams to deliver exceptional solutions with agility and efficiency. If you are passionate about shaping the future of digital engagement and want to be part of a vibrant community that values creativity and collaboration, we invite you to explore the exciting opportunities within our team. Together, we will shape the future of fan experiences and define the foundation for what's possible in the realm of engagement.

To learn more visit: www.sony.com/en/SonyInfo/technology/stories/entries/sep_introduction/

POSITION SUMMARY

We are seeking a Senior Fraud Strategist to support Sony Engagement Platform services and partner with Sony operating companies to identify emerging fraud risks, shape scalable mitigation strategies, and deliver measurable improvements across global platform operations.

This role will work closely with the Sony Interactive Entertainment (SIE) Fraud, Risk and Identity team. The SIE team plays a central role in protecting Sony PlayStation's digital ecosystem by identifying, monitoring, and mitigating fraud, identity abuse, and emerging risk threats.

This role is ideal for a seasoned fraud professional who combines deep fraud subject-matter expertise, strong data-informed judgment, and the ability to lead complex fraud initiatives in partnership with product, engineering, analytics, data science, machine learning, operations, payments, identity, and external partners. The Senior Fraud Strategist operates with a high degree of autonomy within established strategic direction and serves as a key contributor to the broader fraud vision for SEPS.

JOB RESPONSIBILITIES

• Contribute to the development and execution of fraud strategy, roadmaps, and supporting capabilities across Sony Engagement Platform services, Sony operating companies, and related products and services.
• Translate fraud risks, customer needs, business objectives, control gaps, and operational insights into clear functional and technical requirements supported by data and analysis.
• Lead defined fraud mitigation workstreams from concept through implementation, coordinating cross-functional delivery with product, engineering, analytics, data science, operations, payments, identity, and external partners.
• Monitor evolving fraud and abuse trends across digital goods, physical goods, account activity, entitlements, identity signals, payments, and platform behavior; recommend tactical and strategic responses to current and emerging risks.
• Evaluate and improve fraud platforms, tools, workflows, detection rules, risk signals, and operational processes to increase precision, reduce false positives, minimize customer friction, and strengthen prevention capabilities.
• Develop business cases, value assessments, executive-ready summaries, and recommendations that help stakeholders prioritize fraud initiatives and investments.
• Define and track fraud metrics, dashboards, KPIs, and reporting frameworks that monitor fraud trends, program performance, mitigation effectiveness, operational health, and vendor effectiveness.
• Act as a trusted fraud subject-matter expert for cross-functional partners, providing guidance grounded in industry best practices and practical operating realities.
• Document repeatable processes, configuration requirements, escalation paths, investigation procedures, and operational playbooks for fraud monitoring, risk mitigation, and identity-related risk workflows.
• Maintain flexibility to accommodate meetings with global colleagues and partners across time zones.
• Honesty, trustworthiness and ethical conduct are material requirements for the responsibilities outlined above

QUALIFICATIONS FOR POSITION

Your qualifications and experience should include:

• 8+ years of experience in online fraud risk mitigation, fraud analytics, trust and safety, risk strategy, or a related domain.
• 3-5+ years of experience in fraud strategy, fraud product management, fraud program delivery, or a closely related role.
• Deep understanding of fraud typologies, risk scoring, account security, identity abuse, payments risk, and the fraud lifecycle in ecommerce, digital commerce, online services, or platform environments.
• Strong analytical and problem-solving skills, with the ability to apply data, metrics, and structured investigation to real-world fraud challenges.
• Proven ability to manage complex initiatives across multiple stakeholders, teams, functions, and geographies.
• Ability to translate complex fraud concepts, data findings, tradeoffs, and business impact into clear recommendations for technical and non-technical audiences.
• Collaborative mindset with strong relationship-building skills across product, engineering, analytics, operations, business, and external partner teams.
• Ability to operate independently while aligning decisions and deliverables to broader organizational strategy.
• BA/BS degree or equivalent practical experience.

Preferred Qualifications

• Experience working with online payments, digital commerce, digital media platforms, online services, connected-device ecosystems, or account security systems.
• Experience supporting or partnering with fraud vendors, third-party service providers, and cross-functional delivery teams.
• Familiarity with agile development methodologies, experimentation frameworks, rule engines, and fraud platform development models.
• Experience with data visualization or operational monitoring tools such as Tableau, Domo, Splunk, or similar platforms.
• Familiarity with big data platforms such as Snowflake and the ability to partner effectively with analytics teams on large-scale data investigations.
• Proficiency using approved AI tools to accelerate analysis, identify patterns, synthesize complex inputs, and support documentation while validating outputs and applying appropriate judgment around data sensitivity.
• Japanese language skills.

We are committed to creating an inclusive employee experience for you to thrive as part of Sony’s purpose to “fill the world with emotion through the power of creativity and technology.”

Benefits:

• Comprehensive medical, prescription drug, dental, and vision coveragewith coverage for spouses/domestic partners and child dependents, including access to a Health Savings Account (HSA) and Flexible Spending Account (FSA)
• Employee assistance plan and comprehensive behavioral health benefits
• Fertility benefits, including, surrogacy, and adoption assistance programs
• Basic and supplemental life insurance for employees as well as supplemental life insurance coverage for their spouses/domestic partners and children
• Voluntary benefits such as group legal, identity theft protection, accident, and hospital indemnity insurance
• Short-term & long-term disability plans
• Up to 12 weeks of paid parental and caregiver leave
• 401(k) Plan with pre-tax, Roth, and after-tax options and company match with immediate vesting
• Education assistance and student loan programs

What we offer you:

• Comprehensive medical, prescription drug, dental, and vision coveragewith coverage for spouses/domestic partners and child dependents, including access to a Health Savings Account (HSA) and Flexible Spending Account (FSA)
• Employee assistance plan and comprehensive behavioral health benefits
• Fertility benefits, including, surrogacy, and adoption assistance programs
• Basic and supplemental life insurance for employees as well as supplemental life insurance coverage for their spouses/domestic partners and children
• Voluntary benefits such as group legal, identity theft protection, accident, and hospital indemnity insurance
• Short-term & long-term disability plans
• Up to 12 weeks of paid parental and caregiver leave
• 401(k) Plan with pre-tax, Roth, and after-tax options and company match with immediate vesting
• Education assistance and student loan programs

Other Programs:

• Flexible Work Arrangements, including remote and hybrid work schedules
• Time off to include vacation, paid holidays, sick leave, Summer Fridays (early release), and a winter break between Christmas and New Year’s Day (based on business needs)
• Referral bonuses (subject to eligibility)
• Matching gift program
• A wide variety of employee business resource groups (EBRGs)
• Special discounts on Sony products, offered exclusively to Sony employees
• Employee stock purchase plan (Sony covers commissions and fees for your Sony stock purchases made through after-tax payroll deductions)

The anticipated annual base salary for this position is $155,000 to $185,000. This range does not include any other compensation components or other benefits that an individual may be eligible for. The actual base salary offered depends on a variety of factors, which may include as applicable, the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job.

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SCA will consider qualified applicants with arrest or conviction records in accordance with applicable law.

All qualified applicants will receive consideration for employment without regard to any basis protected by applicable federal, state, or local law, ordinance, or regulation.

Disability Accommodation for Applicants to Sony Corporation of America

Sony Corporation of America provides reasonable accommodation for qualified individuals with disabilities and disabled veterans in job application procedures. For reasonable accommodation requests, please contact us by email at [e-mail] or by mail to: Sony Corporation of America, People Experience Department, 25 Madison Avenue, New York, NY 10010. Please indicate the position you are applying for.

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