Senior Fraud Specialist

Dime Commercial Bank; Hauppauge (NY); On-site; USD 65,000 - 75,000; Full time

Job summary

Dime Commercial Bank, headquartered in Hauppauge, Long Island, seeks a Senior Fraud Specialist to detect and prevent fraud, protecting customer accounts. This role requires a seasoned professional who thrives in a fast-paced environment and leads by example.

Responsibilities include data analysis, investigations, reporting, and collaboration across departments. The candidate will monitor fraud systems, mentor staff, and stay ahead of emerging fraud trends while supporting policy development.

Qualifications

• Bachelor's degree or higher in finance/related field or equivalent banking/risk experience.
• Minimum 5 years' Banking/Risk Management experience.
• Minimum 7 years' e-commerce fraud prevention, investigation, or retail fraud prevention experience.
• Advanced knowledge of banking including check, ACH, Merchant Capture, wire and other payment channel operating rules.
• Proficient in Microsoft Office with aptitude for learning other systems.
• Self-starter with ability to work independently and efficiently.

Responsibilities

• Analyze data and conduct investigations from multiple sources to identify discrepancies and fraud.
• Write reports and document case evidence, findings, and recommendations.
• Monitor fraud software platform alerts and case status; report to management.
• Mentor and assist in training department employees as needed.
• Develop documentation to enhance corporate policies and procedures.

Skills

Fraud prevention

Investigations

Data analysis

Communication skills

Attention to detail

Education

Bachelor's degree in finance/related field

Tools

Microsoft Office

Job description

Summary

Dime Commercial Bank (Dime) is currently hiring for a Senior Fraud Specialist at its Headquarters in Hauppauge, Long Island. The Senior Fraud Specialist plays a crucial role in detecting and preventing fraud, ensuring the safety and security of our customers' accounts. We are looking for a dedicated and detail-oriented individual with a strong analytical mindset and the ability to thrive in a fast-paced and ever-evolving environment. This role is not entry level.

Salary

Salary commensurate with experience, ranging from $65,000 to $75,000 annually. The exact compensation may vary based on relevant experience, skills, education, training, licensure and certifications, and location.

Location

This is NOT a remote role.

Responsibilities

• Analyze data and conduct thorough investigations and inquiries from multiple sources to identify discrepancies, spot fraud, and eliminate suspicion.
• Foster a culture of accountability, collaboration, speed, innovation, and excellence while continuously elevating quality and caliber of controls.
• Interview and elicit information from department staff to resolve questions.
• Build and maintain relationships between outside departments, cultivating a culture of collaboration, transparency, and mutual success.
• Write reports, document case evidence, findings, and recommendations.
• Identify fraud trends, make recommendations for new strategies to prevent additional losses.
• Assume responsibility for special projects assigned by management.
• Monitor and manage fraud software platform alert and case statuses and report to management.
• Analyze and monitor fraud software platform metrics and performance indicators.
• Act as mentor and assist in training of department employees when needed.
• Develop documentation related to various fraud issues to enhance corporate policies and/or procedures.
• Support management in reporting potential fraud, fraud losses, and recovery figures.
• Stay informed of changing fraud patterns or regulations in the field.
• Assist with creating and implementing policies and procedures relating to Fraud Monitoring.
• Exercise good judgment to independently resolve problems that require in depth investigation and/or research.

Qualifications

• Bachelor's degree in finance/related field or minimum 5 years' Banking/Risk Management experience.
• Minimum 7 years' previous e-commerce fraud prevention, investigation, or retail fraud prevention experience.
• Preferred certifications include Certified Fraud Examiner (CFE), Certified Anti-Fraud Specialist Certification (CAFS), Certified Financial Crimes Investigator (CFCI), Certified AML and Fraud Professional (CAFP), or Certified Anti-Money Laundering Specialist (CAMS).
• Advanced knowledge of banking, including check, ACH, Merchant Capture, wire, and other payment channel operating rules.
• Proficient in Microsoft Office (i.e., Excel, Word, PowerPoint, and Outlook) with an aptitude for learning other systems.
• Self-starter with demonstrated ability to work both independently and efficiently.
• Outstanding time management and interpersonal skills, and the ability to work with all levels in the organization.
• Possess excellent oral and written communication skills.
• Excellent critical thinking and problem-solving skills.
• Detail-oriented and strong analytical mindset.
• Ability to thrive in a fast paced and ever evolving environment.