Senior Fraud ID Strategy and Process Analyst
Pay Competitive
Location Remote
Employment type Full-Time
Job Description
Req#: SENIO001673 Joining our employer means joining a company that values its team members and fosters a culture of growth and engagement. With a strong foundation built on trust, commitment, teamwork, adaptability, respect, love, and caring, we welcome individuals from diverse backgrounds. As a senior fraud and identity strategy and process analyst, you will have the opportunity to evaluate and enhance our strategic and operational performance, contributing to our success in providing banking services and innovative solutions to clients throughout the United States.
Responsibilities:
- Conduct quantitative and qualitative analysis of fraud trends
- Perform investigations and root cause analysis for the defect analysis process
- Develop standard operating procedures for new bank processes with high fraud risk mitigation and impact on customer identification and red flags programs
- Review existing standard operating procedures for optimization and enhancement in fraud risk mitigation and customer identification programs
- Evaluate strategy performance and identify opportunities for enhancement and refinement
- Provide recommendations to improve fraud risk management and enhance the client experience
- Review flagged accounts and provide direction to operational areas or take appropriate action
- Report investigation outcomes to internal and external partners, including senior management
- Collaborate with teams to improve fraud mitigation strategies and vendor models
Requirements:
- 5+ years of professional experience in fraud analytics or operations
- 5+ years of experience in fraud investigations, with knowledge and experience in bank operations
- Experience in retail banking and familiarity with various fraud types
- Excellent communication skills, both verbal and written
- Proficiency in Microsoft Suite (Excel, Word, PowerPoint, Visio)
Benefits:
- Medical, dental, and vision insurance
- Health savings account, health reimbursement account, and flexible spending accounts
- Short- and long-term disability plan
- Group life insurance
- 401K salary deferral plan
- Wellness program
- Education and tuition expense reimbursement
- Unique vacation purchase program
- Bitcoin savings program
- Nationwide pet insurance coverage
Additional Information:
We encourage all applicants to apply, even if they don't meet every job duty listed. We are looking for ambitious individuals who are willing to learn and grow, as we value development and diversity within our organization. Our employer is an equal opportunity employer and complies with all applicable laws regarding non-discrimination and affirmative action.
About the company
MVB is your trusted partner on the financial frontier, powering your potential and helping you reach your financial goals.
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