Senior Fraud Governance Analyst (Remote - Jacksonville FL, Raleigh NC, Phoenix AZ)

First Citizens Bank; Jacksonville (FL); Remote; USD 110,000 - 160,000; Full time

Job summary

First Citizens Bank is seeking a Senior Fraud Governance Analyst to lead and evolve the Bank's Enterprise Fraud Program. This role involves risk assessments, controls design, and remediation coordination across first and second line partners, with a focus on regulatory alignment.

The candidate will craft reporting, participate in governance meetings, and stay current on industry trends through professional networks.

Qualifications

• Bachelor's Degree and 4+ years in Bank Operations, Fraud Prevention, or Financial Crimes Investigation; or HS Diploma and 8+ years in the same areas.

Responsibilities

• Support design, implementation, and execution of Enterprise Fraud Program and mandates.
• Collaborate with first line partners to identify risks and controls; communicate findings to leadership.
• Develop analyses and reports to monitor fraud risks and regulatory compliance.
• Participate in fraud training and awareness across internal and external stakeholders.

Skills

Fraud risk management

Regulatory awareness

Communication

Project management

Stakeholder collaboration

Auditing

Education

Bachelor's degree

High School diploma or GED

Tools

Archer

MS Excel

Job description

Overview

At First Citizens Bank, we're committed to helping our clients achieve their ambitions, and we bring that same commitment to our associates. For more than 125 years, our relationship-based culture has created opportunities to build lasting connections, grow professionally and make a meaningful impact for our clients, communities and one another.

This is a remote role that may only be hired in the following locations: Jacksonville, FL, Raleigh, NC or Phoenix, AZ. Candidates must reside within a commutable distance to one of these locations.

The Senior Fraud Governance Analyst position will play a key role in the development, implementation, and documentation (including refreshes) of the Bank's Enterprise Fraud Governance & Program framework. This role serves as the connection point and subject matter expert on fraud risks and controls for first line business partners; working with both first line and second line functions to strengthen and ensure compliance with regulatory expectations, Bank Policies, and Standards. Additionally, this role will support the completion of risk assessments, and documentation of inherent and residual risk, compensating controls, stakeholder communications, approvals, and monitoring of remediation plans, and reporting of program activities.

Responsibilities & Qualifications

Duties & Responsibilities:

Operational Execution:

• Residing in the first line, this position exists to support the design, communication, implementation and execution of Enterprise Fraud Management's Fraud Program and mandates. This role is critical to ensuring consistent execution of Fraud Governance oversight, Fraud Program responsibilities, regulatory compliance, monitoring and issue management, including Audit response and remediation and regular communications with senior leadership.
• Leads delivery, collaborates, and supports stakeholders in the identification of risks and assessment of fraud controls as part of routine Risk and Identity Theft assessments.
• Collaborate with first line partners in the identification of controls, risks, operational gaps and deficiencies, outlining Self-Identified issues, mitigation plans and execution and escalating issues as appropriate.

Analysis & Reporting of business risks:

• Supports the development of analysis and reports to aid in the monitoring and reporting of fraud risks
• Regularly reviews governance processes, recommends, and may lead implementation of changes to ensure continuous improvement and adherence to regulatory requirements.

Subject Matter Expertise:

• Leverages subject matter expertise to identify and manage risks and ensure compliance with industry standards and regulations.
• Actively participates and contributes to various working groups and in developing fraud training and awareness for both internal and external customers.
• Engages in professional networks (e.g., ABA, IAFCI, NACHA, ACFE, etc.) to stay informed about current and emerging fraud trends and issues.
• Stays familiar with regulatory requirements as needed for Enterprise Fraud.

Documentation:

• Contributes to data analysis, identifies trends, and summarizes information concisely to enable actionable reporting.
• Completes all other assigned tasks that may include: scheduling meetings & documenting Fraud Risk Committee minutes to distribute as necessary and maintaining accurate and up to date records, roadmaps, and procedures.

Qualifications:

Minimum Required Education and Experience: Bachelor's Degree and 4 years' experience OR High School Diploma or GED/Equivalent and 8 years' experience in Bank Operations including Branch Operations, Fraud Prevention, or Financial Crimes Investigation

Preferred Licenses or Certifications: Certified Fraud Examiner (CFE)

Preferred Skills:

• 6+ years of experience in Financial Services, Enterprise Risk Management, Operational Risk Management or Audit.
• Familiarity with regulatory guidance pertaining to enterprise risk and operational risk (e.g., FDIC, FRB, OCC, CFPB, etc.).
• Experience in financial Governance, Risk and Compliance (GRC).
• Proficient in Operations Risk platform such as Archer.
• Experience working in complex and changing business and operating environments.
• Ability to interact and communicate effectively with various levels of management.
• Strong project management skills with demonstrated ability to manage expectations and deliver results with a high degree of accuracy and ability to meet delivery timeframes.
• Exceptional interpersonal and communication skills, both verbal and written.
• Proficient skills with the Microsoft Suite, including CoPilot, Word, Excel, PowerPoint, and Outlook.
• Collaborative and experience balancing multiple projects and priorities while maintaining a focus on timelines and deliverables.
• Experience with preparing for external audits and compiling materials to regulators as needed.

Additional Information

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.