Senior Forward Deployed Engineer, AWS

Dimension Data Solutions Limited (Kenya); United States; On-site; USD 120,000 - 180,000; Full time

Job summary

NTT DATA is seeking a seasoned solutions architect to partner with customers and stakeholders, translating business objectives into scalable technology-enabled outcomes across diverse industries.

You will design, implement, integrate, and customize enterprise platforms and accelerators, guiding complex engagements from discovery through optimization and value realization. Strong collaboration and mentorship are expected to drive delivery excellence.

Qualifications

• Bachelor's degree in Computer Science, Information Technology, Engineering, Data Science, Business Technology, or related field, or equivalent experience.
• Certifications in cloud technologies, solution architecture, agile delivery, data, AI, cybersecurity or related disciplines are advantageous.
• Deep experience in software engineering, solution architecture, consulting, customer engineering, technology delivery, or related disciplines.
• Advanced experience working directly with enterprise customers and stakeholders in customer-facing environments.
• Advanced experience delivering complex solution engagements across discovery, design, implementation, deployment, adoption, and optimization.
• Advanced experience implementing, configuring, integrating, extending, or customizing enterprise platforms or technology solutions.

Responsibilities

• Partner with customers and stakeholders to understand objectives and translate requirements into technology-enabled solutions that deliver measurable value.
• Design, implement, configure, customize, and integrate platforms, products, accelerators, and reusable assets to address complex needs.
• Drive complex solution initiatives across lifecycle from discovery to value realization.
• Build trusted relationships with business and technical stakeholders, guiding solution decisions.
• Collaborate with engineering, architecture, product, delivery, and operations to ensure successful adoption and continuous improvement.
• Analyze and resolve complex business and technical challenges using structured problem solving.
• Identify opportunities for innovation and operational improvement through customer insights and platform capabilities.

Skills

Solution architecture

Enterprise tech

Cloud technologies

Data analytics

Artificial intelligence

Stakeholder management

Communication

Problem solving

Mentoring

Education

Bachelor's degree

Job description

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it's a place where you can grow, belong and thrive.

Key Responsibilities:

• Partner with customers and stakeholders to understand business objectives, challenges, and desired outcomes, translating requirements into technology-enabled solutions that deliver measurable business value.
• Design, implement, configure, customize, and integrate company and partner platforms, products, accelerators, and reusable assets to address complex customer business and technical needs.
• Drive complex solution initiatives across the lifecycle, including discovery, design, development, deployment, adoption, optimization, and value realization.
• Build trusted relationships with business, technical, and senior stakeholders, providing technical guidance and influencing solution decisions throughout customer engagements.
• Collaborate with engineering, architecture, product, delivery, and operational teams to ensure successful implementation, adoption, and ongoing improvement of solutions.
• Analyze and resolve complex business, technical, and operational challenges using sound judgment, creativity, and structured problem-solving approaches.
• Identify opportunities for innovation, solution enhancement, and operational improvement through a combination of customer insights, domain knowledge, and platform capabilities.
• Capture customer feedback, implementation learnings, and reusable patterns to improve products, platforms, accelerators, methodologies, and delivery practices.
• Contribute to delivery excellence through knowledge sharing, mentoring, and the development of best practices, implementation patterns, and reusable assets.
• Apply industry and domain knowledge to ensure solutions align with customer workflows, regulatory requirements, operational realities, and strategic business outcomes.

Knowledge and Attributes:

• Strong understanding of enterprise technology environments, solution architecture, software engineering practices, and technology delivery methodologies.
• Ability to translate business requirements into scalable technology solutions leveraging cloud, integration, automation, data, analytics, artificial intelligence, and related technologies.
• Strong consulting, stakeholder management, communication, and customer engagement skills, with the ability to build credibility and influence decision-making.
• Strong analytical, critical-thinking, problem-solving, and decision-making capabilities.
• Deep working knowledge of relevant company and partner platforms, products, implementation approaches, and reusable assets.
• Ability to understand and apply industry and business context, linking technology decisions to customer outcomes, operational effectiveness, and business value.
• Ability to communicate effectively with both technical and non-technical stakeholders and tailor messaging to diverse audiences.
• Ability to work independently, manage ambiguity, prioritize competing demands, and deliver results in complex customer environments.
• Strong collaboration, relationship-building, mentoring, and knowledge-sharing skills.

Required Qualifications and Certifications:

• Bachelor's degree in Computer Science, Information Technology, Engineering, Data Science, Business Technology, or a related discipline, or an equivalent combination of education and experience.
• Relevant certifications in cloud technologies, solution architecture, agile delivery, data, artificial intelligence, cybersecurity, or related disciplines are advantageous.

Required Experience:

• Deep experience in software engineering, solution architecture, consulting, customer engineering, technology delivery, or related technology disciplines.
• Advanced experience working directly with enterprise customers and stakeholders in customer-facing environments.
• Advanced experience delivering complex solution engagements, including discovery, design, implementation, deployment, adoption, and optimization activities.
• Advanced demonstrated experience implementing, configuring, integrating, extending, or customizing enterprise platforms, products, or technology solutions within customer environments.
• Demonstrated experience translating business and domain requirements into practical, scalable technology solutions that achieve measurable outcomes.
• Deep experience collaborating effectively across product, engineering, architecture, delivery, and business teams to achieve customer and organizational objectives.
• Demonstrated experience solving complex business and technical challenges independently, exercising sound judgment in ambiguous situations.
• Advanced experience contributing to continuous improvement initiatives, reusable assets, methodologies, implementation standards, or best practices.
• Advanced experience providing technical g