Senior Forward Deployed Engineer

Socket.dev; Austin (TX); On-site; USD 126,000 - 213,000; Full time

Job summary

SailPoint in Austin, TX is seeking Senior Forward Deployed Engineers to blend AI tooling with deep implementation expertise and solutions know-how for our largest enterprise customers.

You’ll start with comprehensive product and sales training, then drive foundational deployments, lead technical engagements, and become a trusted advisor to customers, partners, and colleagues. This role emphasizes cross-functional collaboration and rapid time-to-value.

Qualifications

• 5–7+ years in enterprise software or consulting.
• 3+ years in software implementation or pre-sales.
• Strong client communication and stakeholder management.
• Working knowledge of SaaS architecture and modern tech stack.

Responsibilities

• Participate in sales process with direct and channel teams.
• Understand customer requirements and map to SailPoint solutions.
• Lead foundational implementation engagements on-site or remotely.
• Educate customers on high-level product architecture and best practices.
• Collaborate with cross-functional teams to ensure a seamless customer experience.
• Develop AI-enabled demonstrations and agentic technology solutions.
• Focus on large, complex, strategic accounts and opportunities.

Skills

Enterprise software experience

Pre-sales experience

Client communication

SaaS architecture

Agentic tooling

Education

Computer Science degree

Engineering degree

J2EE certification

CISSP certification

SailPoint Certified Engineer or Solution Architect (within 12 months)

Tools

Cursor

Claude Code

Kiro

Google Antigravity

GitHub CoPilot

OpenAI Codex

Job description

WhySailPoint?

SailPoint is the leading, AI-driven security platform providing the autonomous governance that best solves the needs for the modern enterprise. By harnessing the power of AI and machine learning, SailPoint automates and streamlines the complexity of delivering the right access to the right identities and technology resources at the right time. Delivered at the scale our enterprise customer’sdemand.

We are proud of our team and the culture we have built which has led to our employees voting us “best places to work” – 15 years in a row.

What You’ll Do:

Operating at the intersection of Solution Engineering,ProfessionalServicesand Product Management,SeniorForward Deployed Engineers (FDEs)leverage state-of-the-art AI tooling alongside deep implementation expertiseand industry knowledgeto build foundational solutions,solve complex problems,accelerate our customers' time-to-valueand decrease the cost of traditional services.You will partner with our salesorganizationby applying your technical abilities, problem solving skillsand business acumen in support of SailPoint’s growth objectives, with our largest, most strategic and complexaccounts.

SeniorForward Deployed Engineers(FDEs)at SailPoint embark on their journey by undergoing comprehensive productand salestraining. This initial phase allows them to harness their existing experience, paving the way for a profound understanding of our SaaS solutionsand the challenges they solve for our customers.

• Withintwo months,SeniorFDEsbeginparticipatinginsales dealswhere they willleveragetheirproduct implementation expertise as well asclient and partner communication skillstoimplementfoundational solutionsand proof-of-value implementations, leading to rapid time to value.

• After their first six months,FDEswillbe expected to serve as technical leads oncustomer engagements andhave established themselves as both technical and consultative experts within the SailPointSalesorganization.

• By the end of their first year,they will have become a trusted advisor to customers, partners, and to less experienced team members.They mayhave the opportunityto speak at national or regional conferences and user groups.

Responsibilities:

• Activelyparticipatein the sales process and work closely with the direct and channel sales teams

• Discover and understand customer requirements and align our solutions to those requirements, augmenting your expertise with AI tooling

• Participate in onsite and remote foundationalimplementation engagements

• Educatecustomers on high-level product architecture, functional design, and best practices

• Assist in the analysis, and documentation ofcustomer requirements and how they map to SailPoint solutions

• Collaborate with cross-functional teams like sales, solution engineering,product,professional services,and customer success to ensurea seamless customer experience

• Collaborate with otherForwardDeployedEngineeringteam memberstodesign creative solutions to complex problems.

• Master Artificial Intelligence and Agentictechnologiesto solve customer problems.

• Contribute to building out Agentic technologysolutions that become our standard for demonstrations of SailPoint’s products.

• FocusonSailPoint’s largest, most complex and strategicaccounts and prospects.

Requirements:

• 5-7+ years of professional work experience as part of an enterprise software company, systems integrator, or consulting firm; 3+ years of software implementation or pre-sales experience. Experience in software development, implementation, and configuration

• Excellent communications skills and extensive experience working directly with clients and partners

• A working knowledge of technical infrastructure including web services, application servers, databases, virtualization, and directories isrequired

• Conversant in modern SaaS architecture

• Experience with agentic coding tools such asCursor, Claude Code, Kiro, Google Antigravity, GitHub CoPilot, OpenAI Codex

• Familiarity with Java, XML,Python,LDAP,SQL,Powershell,JSON, Azure/AWS/GCP is desirable

• Experience with the following tech-stack: NodeJS, JavaScript, Typescript, Angular, or React.js

Preferred:

• 3+ years working with Identity, Governance and Access Management solutions

• Experience with at least one of the following

• Windows and Unix (Linux, Sun, HP, AIX) platforms

• Relational databases (Oracle, Sybase, MSSQL, MySQL)

• NoSQL databases (MongoDB, Cassandra, Redis)

• Directories (LDAP, AD)

• Enterprise resource planning or service management systems (SAP, PeopleSoft, ServiceNow)

• Cloud Infrastructure-as-a-Service platforms (AWS, Azure, GCP)

• Familiarity with SailPoint products andvendors such as Saviynt, RSA/Aveksa, One Identity,OracleIdentity Manager,etc..

• Familiarity with AI and machine learning concepts

• Experience with project management duties (project planning, resource management, scope, schedule and status, documentation)

• Experience with quality assurance duties (usability testing, performance testing, automated testing, test scripts, test cases and test plans)

• Security software or IT audit experience

Education:

• Computer Science degree, Engineering degree, orequivalent experience

• J2EE certification and/or CISSP certification is a plus

• SailPoint Certified Engineer or Solution Architect is a plus and is expected within 12 months of hire

Travel:

• Thispositionmay requireup to 15% travel

Benefits and Compensation listed vary based on the location of your employment and the nature of your employment with SailPoint.

As a part of the total compensation package, this role may be eligible for the SailPoint Corporate Bonus Plan or a role-specific commission, along with potential eligibility for equity participation. SailPoint maintains broad salary ranges for its roles to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect SailPoint’s differing products, industries, and lines of business. Candidates are typically placed into the range based on the preceding factors as well as internal peer equity. We estimate the base salary, for US-based employees, will be in this range from (min-max, USD):

$126,200 - $212,754.00

Base salaries for employees based in other locations are competitive for the employee’s home location.

Benefits Overview

• 1. Health and wellness coverage: Medical, dental, and vision insurance

• 2. Disability coverage: Short-term and long-term disability

• 3. Life protection: Life insurance and Accidental Death & Dismemberment (AD&D)

• 4. Additional life coverage options: Supplemental life insurance for employees, spouses, and children

• 5. Flexible spending accounts for health care, and dependent care; limited purpose flexible spending account

• 6. Financial security: 401(k) Savings and Investment Plan with company matching

• 7. Time off benefits: Flexible vacation policy

• 8. Holidays: 8 paid holidays annually

• 9. Sick leave

• 10. Parental support: Paid parental leave

• 11. Employee Assistance Program (EAP) and Care Counselors

• 12. Voluntary benefits: Legal Assistance, Critical Illness, Accident, Hospital Indemnity and Pet Insurance options

• 13. Health Savings Account (HSA) with employer contribution

SailPoint is an equal opportunity employer and we welcome all qualified candidates to apply to join our team. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other category protected by applicable law.