Senior Forward‑Deployed AI Engineer

Amazon Web Services (AWS); Boston (MA); On-site; USD 168,000 - 227,000; Full time

Job summary

Amazon Web Services (AWS) seeks a Forward Deployed Engineer to embed with strategic enterprise customers, designing, building, deploying, and running AI-powered production systems alongside customer teams. You will own outcomes end-to-end, from prototype to scale, creating reusable architectures and patterns that elevate the entire FDE practice.

You will lead production-grade software initiatives, mentor engineers, and drive adoption of AI across customer workflows, while contributing to AWS

Qualifications

• 5+ years of non-internship professional software development experience.
• 5+ years of programming with at least one software programming language experience.
• 5+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience.
• Experience as a mentor, tech lead or leading an engineering team.
• Experience communicating technical concepts to both technical and non-technical audiences, including senior stakeholders.
• Experience leading agentic and spec-driven development at production scale (developing AI agents a plus).

Responsibilities

• Embed within customer engineering teams. Understand the customer's business processes, technical architecture, and operational constraints. Translate ambiguous business problems into scalable AI-enabled production systems. Requires 30 – 50% travel.
• Build production AI applications. Design and develop production-grade software powering AI and agentic workflows—orchestration layers for multi-agent systems, retrieval pipelines, workflow automation, decision intelligence. Integrate foundation models, customer data sources, APIs, and existing applications into cohesive AI experiences. Optimize for latency, reliability, observability, cost, and security.
• Own production. Take systems from design through production rollout and operationalization. Troubleshoot production incidents across AI models, distributed systems, data pipelines, and application services. Put in place monitoring, evaluations, guardrails, and the operational mechanisms (testing, CI/CD, rollback, resiliency) that keep AI systems healthy at scale.
• Accelerate customer transformation. Identify opportunities to expand AI adoption across customer workflows. Codify reusable patterns, accelerators, and reference architectures that benefit future customers and feed back into AWS.
• Raise the bar. Mentor engineers. Contribute to AWS engineering best practices for AI and forward deployment. Push reusable components and learnings back into AWS products and services.

Skills

5+ years of software development

5+ years of programming

Leadership experience

Mentor / tech lead

Communicating to stakeholders

AI production systems

Education

Bachelor's degree in CS or equivalent

Tools

Evaluation frameworks

RAG pipelines

Prompt engineering

Agent tooling

CI/CD tooling

React/TypeScript/Python/Go

Job description

Amazon Web Services (AWS) seeks a Forward Deployed Engineer to embed with strategic enterprise customers, designing, building, deploying, and running AI-powered production systems alongside customer teams. You will own outcomes end-to-end, from prototype to scale, creating reusable architectures and patterns that elevate the entire FDE practice.

You will lead production-grade software initiatives, mentor engineers, and drive adoption of AI across customer workflows, while contributing to AWS