Senior Food Technologist Technical Service

Ingredion; Bridgewater (MA); On-site; USD 81,000 - 109,000; Full time

Job summary

A leading company in ingredient solutions, Ingredion, is seeking a Senior Technologist to drive technical support and customer success across various food applications. In this role, you will lead customer projects, provide technical expertise, and collaborate with cross-functional teams while enjoying numerous benefits and competitive pay.

Benefits

Comprehensive Benefits & Wellness Support

Career Growth Opportunities

Employee Recognition Program

Employee Discount Program

Qualifications

• 3 to 5 years of relevant industry experience.
• Prior customer experience with food formulations and processing specifications.
• Hands-on food concept development experience.

Responsibilities

• Support assigned accounts and lead customer projects.
• Conduct pilot and production scale trials in the Food Pilot Plant.
• Build collaborative relationships with sales and marketing teams.

Skills

Communication

Problem-solving

Customer-focused mindset

Education

M.S./B.S in Food Science/ Food Engineering/ Chemical Engineering

Job description

About Ingredion:

Join Ingredion, where innovation impacts lives worldwide! Without even realizing it, you’ve experienced our work in your favorite chocolate, your pet’s food, the paper you write on, and your everyday snacks. As a global powerhouse across more than 60 industries, we harness the potential of natural ingredients to transform lives. Whether you’re just starting your career or bringing years of experience, there's a place for you here to make a real difference. Be part of our team that values a wide range of perspectives and is committed to shaping a better world with every product we create.

Location: Englewood, CO (preferred) OR Bridgewater, NJ.

Ingredion is seeking a skilled Senior Technologist to support our distributor strategy through hands-on technical expertise and cross-functional collaboration. Your knowledge and our innovative ingredient solutions will drive customer success across diverse food applications.

As a Senior Technologist, Technical Service, you will directly support our Distributor accounts and the implementation of a Distributor strategy. The Senior Technologist will develop solutions across all food application areas (Bakery, Dairy, Savory, etc). Activities will include leading customers projects, preparing customer meetings & trainings, ongoing customer support/troubleshooting, bench top analysis, as well as food pilot plant activities. The Senior Technologist will have responsibility for establishing and maintaining working relationships with technical individuals at customer accounts. This role will work closely with Sales, Marketing, and Applications teams to promote functional, value-added ingredients and solutions to meet customer needs.

This role reports to the Sr Manager, Technical Service, T&HS, US/CAN

What you will do (Responsibilities):

• Support assigned accounts and leading customer projects with these accounts.

• Support implementation of Ingredion’s distributor strategy.

• Understand the customer’s strategy and how it translates into their technical needs. Identify opportunities for customers to enhance and expand their product offerings through Ingredion’s technical solutions. Leverage this insight to create value for the customer.

• Provide technical support to customers across a broad range of food applications by applying product and application knowledge to identify effective solutions. Execute well-defined experiments and procedures to develop food prototypes.

• Conduct pilot and production scale trials in our Food Pilot Plant and at customers’ facilities

• Build open and collaborative relationships with customers and Ingredion’s Sales, Marketing, Quality, and Applications teams

• Utilize project management skills to deliver projects on time and prioritize work according to shifting customer needs

What you will bring (Experience and Knowledge):

• M.S./B.S in Food Science/ Food Engineering/ Chemical Engineering with 3 to 5 years of relevant industry experience

• Prior customer experience and working with technical information (i.e. food formulations, food processing specifications, pilot plant procedures, etc.)

• Demonstrated experience with hands-on food concept development formulation using culinary, laboratory and/or pilot plant equipment

• Knowledge of common food applications/ processes, food ingredient functionality and ingredient interactions

• Ability to travel ~30% domestically.

Who you are (Skills and Behaviors):

• You demonstrate a customer-focused mindset, strong interpersonal skills, self-motivation, and a results-oriented approach.

• You possess excellent communication skills with the ability to presente to large or senior-level audiences.

• You bring strong problem-solving skills and experience working in ambiguous environments.

Why Join Ingredion?

Discover why Ingredion is the ideal place to advance your career with our exceptional rewards and benefits package designed to help you thrive. Create the future with us and enjoy:

• Total Rewards Package – Competitive salary and performance-based pay recognizing your contributions to our success
• Comprehensive Benefits & Wellness Support – Health, long-term savings, and resources for your physical, mental, and emotional well-being
• Career Growth – Learning, training, and development opportunities, including tuition reimbursement
• Employee Recognition Program – A culture of real-time appreciation, with personalized recognition rewards globally
• Employee Discount Program – Provides exclusive discounts on everyday products, services, and travel

#LI-MU1

#WayUp

We are an equal opportunity employer and value diversity at our company. Ingredion seeks to provide a work environment that is free from harassment and discrimination. We will not tolerate any form of discrimination based on race, color, religion, age, gender, gender identity, gender expression, national origin, ancestry, handicap or disability—mental or physical—marital status, sexual orientation, veteran status, disability resulting from military service, or any other classification protected by law (“protected classifications”). We are committed to establishing and maintaining a work environment where everyone is treated with dignity and respect.

Ingredion provides accommodations to job applicants with disabilities throughout the hiring process. If a job applicant requires an accommodation during the application process or through the selection process, we will work with the applicant to meet the job applicant's accommodation needs.

Relocation Available:

Yes, Within Country

Pay Range:

$81,680.00-$108,906.67 Annual

This pay range is not a guarantee of compensation or salary. Final base salary will be determined based on several factors which may include but are not limited to responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data and applicable bargaining agreement (if any).

Incentive Compensation:

As a part of the total compensation package, this role may be eligible for the Ingredion Annual Incentive Plan or a role-specific commission/bonus.

Benefits:

Full-time roles are eligible for our comprehensive benefits package which includes medical, dental and vision coverage as well as a 401(k) plan with an competitive company match.