Senior Food Service Worker Barista

Banner Health Corporate; Phoenix (AZ); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Sign-on bonus

Free uniforms

Food discount

Weekend shift differential

Night shift differential

Job summary

Banner Health in Phoenix, AZ, is seeking a food service professional to plan daily food production for assigned areas, prepare items, and provide excellent customer service in both patient and retail settings.

The role includes cashiering duties, inventory control, and maintaining high standards of cleanliness and safety across kitchen stations, with opportunities for catering and special events support.

Qualifications

• High school diploma or GED.
• Ability to learn food handling regulations and pass certifications as required.
• Experience in upscale food production and cooking principles helpful.

Responsibilities

• Plan daily food production for assigned areas.
• Prepare items according to standardized recipes; adjust yields as needed.
• Provide service to customers; handle cashiering and POS transactions.
• Maintain inventory, temps, and cleanliness of stations and equipment.
• Assist with catering and special events as needed.

Skills

Food service

Customer service

Education

High school diploma/GED

Job description

Primary City/State: Phoenix, Arizona • Department Name: Culinary & Nutrition‑Hosp • Work Shift: Day • Job Category: Facilities, Environmental Services, and Culinary • $1,000 sign on bonus!

Operating a hospital is more than IV bags and trauma rooms. One might be surprised by the number of people - and the hats they wear - who work behind the scenes to make sure a hospital runs smoothly and safely for our patients, visitors and staff. Each one plays a critical role and is part of a team to ensure the best care for our patients. Banner Health is honored to be recognized by Becker's Healthcare as one of the TOP 150 places to work in health care for 2025! These recognitions reflect Banner Health's investment in team members' professional development, wellness benefits, and continued education. It highlights our commitment to advocating for diversity in the workplace, promoting work-life balance, and boosting employee engagement.

Food Service team members provide extraordinary service for patients, visitors and employees. The Food Service Department is made up of a diverse and inclusive team. As a member of our team, you will work with exceptional leaders that will support your development and growth within our organization.

Position Summary

This position plans daily food production for assigned areas and produces all food items based on information obtained from café menus, catering requests and any other approved source. This position also performs cashiering and customer service duties in retail areas to provide accurate revenue collection and to assist in providing high quality customer service to customers.

Core Functions

• Plans food production timing and quantities. In the event of shortage, determines menu substitutions. Minimizes food waste with appropriate planning and tracking. Records food shortages and excess quantities in accordance with department procedure. May take inventories of all food products and settle catering and interdepartmental food charges in computer program.
• Prepares all food items according to standardized recipes. Adjusts recipe quantities for correct yields. Notifies supervisor of any problems relating to production.
• Provides service to customers, meeting standards and guidelines. Responds to customer complaints and assists with problem resolution, appropriately escalating issues to supervisor, as needed.
• Accurately records all sales in the Point of Sale System; transacts payments with customers. Stores, counts, deposits and maintains register cash and receivables in accordance with the policies and procedures of the facility. Runs reports to analyze sales and cash accuracy.
• Maintains par levels of food and supplies in assigned areas, orders and/or restocks items in accordance with established routines, rotates food stocks, checks freshness dates. Checks and logs food and equipment temperatures and reports any problems to the supervisor. Reads thermometers and follows safety requirements.
• Maintains all assigned stations, keeping them clean, well-stocked, and attractive at all times. Cleans and sanitizes dishes, flatware, trays, cups, glasses and cooking utensils. Also cleans and sanitizes designated equipment and kitchen areas disposing of all waste materials.
• May also provider full-range of catering/special event services.
• This position works under general supervision and possesses a strong knowledge in cooking and food preparation skills and possesses the ability to resolve complex issues autonomously. This position is in contact with patients, other food service department personnel, hospital staff, visitors and families. This position must have excellent customer service skills and be able to resolve customer issues at the point of contact. This position must also function effectively in the absence of direct supervision, demonstrating good judgment.

Minimum Qualifications

• High school diploma/GED or equivalent working knowledge.
• Must be able to learn food handling regulations and pass certification tests as required.
• This position requires the knowledge and abilities in upscale food production normally acquired with two or more years of similar work experience in production cooking, plus a solid understanding of cooking principles, menu substitutions and recipe modifications.
• This position requires effective interpersonal communication skills, a friendly customer service attitude and the ability to accurately calculate and count change rapidly and repetitively.
• This position also requires the ability to function autonomously, exercising good judgment and organizational skills.
• For Banner Staffing Services (BSS) team members, the food handlers' card is required within 30 days of hire.
• For BSS team members in Tucson and Colorado, the food handlers' card is not required.

Preferred Qualifications

• Additional related education and/or experience preferred.

Benefits

• $1,000 sign on bonus!
• Banner offers free uniforms including two pair of shoes yearly.
• 20% discount on food!
• Additional $1/hour flat rate weekend shift differential.
• Additional 18% night shift differential for hours after 7pm (if or when applicable).

About Banner Health

Banner Health is one of the largest, nonprofit health care systems in the country and the leading nonprofit provider of hospital services in all the communities we serve. Throughout our network of hospitals, primary care health centers, research centers, labs, physician practices and more, our skilled and compassionate professionals use the latest technology to make health care easier, so life can be better. The many locations, career opportunities, and benefits offered at Banner Health help to make the Banner Journey unique and fulfilling for every employee.

We are proud to offer a comprehensive benefit package for all benefit-eligible positions. Please visit our Benefits Guide for more information. EEO/Disabled/Veterans Banner Health supports a drug-free work environment.