Senior Food Service Operations Manager

Sodex; Hershey (PA); On-site; USD 116,000 - 150,000; Full time

Benefits offered by this job

Medical, Dental, Vision Care

Wellness Programs

401(k) Plan with Matching

Paid Time Off

Company Holidays

Tuition Reimbursement

Job summary

Sodexo at Penn State Health Milton S. Hershey Medical Center in Hershey, PA seeks a General Manager 6 - Food to lead large-scale food service operations across patient services, a retail cafe, and catering. You will direct salaried managers and frontline staff to ensure quality, service and compliance.

The role emphasizes strategic budgeting, forecasting, and shaping a high-performing, client-focused team culture with cross-functional collaboration and enterprise-level impact.

Qualifications

• Proven experience leading large-scale, multi-unit food service operations with a focus on quality, service and compliance.
• Exceptional leadership skills with a track record of developing strong teams and fostering performance.
• Advanced financial acumen including budgeting, forecasting and managing performance targets.
• Client relationship management skills to influence stakeholders at all levels.
• A strategic mindset with hands-on operational agility to drive results in high-volume environments.

Responsibilities

• Oversee department financials and daily operations of patient services, a retail cafe, and catering.
• Lead teams and manage performance evaluations, pay reviews and hiring decisions as applicable.
• Drive budgeting, forecasting, cost management and financial accountability.
• Collaborate with senior stakeholders to influence long-term operational success.

Skills

Leadership

Budgeting

Forecasting

Client relations

Operations management

Strategic planning

Education

Bachelor's degree or equivalent experience

Job description

Sodexo at Penn State Health Milton S. Hershey Medical Center in Hershey, PA seeks a General Manager 6 - Food to lead large-scale food service operations across patient services, a retail cafe, and catering. You will direct salaried managers and frontline staff to ensure quality, service and compliance.

The role emphasizes strategic budgeting, forecasting, and shaping a high-performing, client-focused team culture with cross-functional collaboration and enterprise-level impact.