SENIOR FOOD SERVICE OPERATIONS MANAGER

Flik Hospitality Group; Cambridge (MA); On-site; USD 89,000 - 90,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life Insurance / AD

Disability Insurance

Retirement Plan

Paid Time Off

Holiday Time Off

Employee Assistance Program

Flexible Spending Accounts (FSAs)

Job summary

Flik Hospitality Group in Cambridge seeks a Senior Food Service Operations Manager to oversee back and front of house operations, drive a quality culinary program, and manage financial reporting, menu development, inventory, purchasing, labor, and food cost controls.

The role includes staff hiring, coaching, training, and development, with a strong emphasis on sanitation, safety, and leadership. Beneficial HACCP knowledge and a ServSafe or Health Dept certification are a plus.

Qualifications

• Degree in Culinary Arts is preferred or equivalent professional experience.
• Five years progressive culinary management experience.
• Self‑starter, innovative, and ability to multitask.
• Maintains a positive attitude under pressure and motivates team.
• Must possess a passion for excellence.
• Must be knowledgeable on HACCP controls along with proper storage and use of food.
• Purchasing, food storage and sanitation experience.
• P&L and financial reporting experience.
• Knowledge of budgets, labor costs, inventory controls.
• Strong leadership, coaching and training skills.
• Computer skills: proficient in Microsoft Office and POS.
• Excellent verbal and written communication skills.
• Exceptional business etiquette and client relations.
• Ability to lift, bend and carry up to 40 lbs.
• Knowledge of safe and sanitary food handling principles.
• Conformity to the highest standards of personal integrity and ethical behavior.
• ServSafe or Department of Health certification a plus.

Responsibilities

• Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws.
• Participates in employee meetings and training programs.
• Conducts safety, sanitation and maintenance programs.
• Maintains food cost while ensuring quality standards.
• Maintains an active role in managing team developments.
• Manages purchasing and inventory controls.
• Performs related duties and special projects as assigned.

Skills

Culinary Management

Leadership

P&L & Financial Reporting

POS Software

Education

Degree in Culinary Arts or related field

Job description

Job Summary

Senior Food Service Operations Manager responsible for back and front of house operations for the food service departments. Duties include maintaining a quality culinary program and processing all financial reporting, menu development, inventory management, purchasing, labor and food cost controls, sanitation standards, and personnel management, including hiring, coaching, counseling, training, and developing staff.

Salary: $89,000/yr – $90,000/yr

Key Responsibilities

• Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws.
• Participates in employee meetings and training programs.
• Conducts safety, sanitation and maintenance programs.
• Maintains food cost while ensuring quality standards.
• Maintains an active role in managing team developments.
• Manages purchasing and inventory controls.
• Performs related duties and special projects as assigned.

Preferred Qualifications

• Degree in Culinary Arts is preferred or equivalent professional experience.
• Five years progressive culinary management experience.
• Self‑starter, innovative, and ability to multitask.
• Maintains a positive attitude under pressure and motivates team.
• Must possess a passion for excellence.
• Must be knowledgeable on HACCP controls along with proper storage and use of food.
• Purchasing, food storage and sanitation experience.
• P&L and financial reporting experience.
• Knowledge of budgets, labor costs, inventory controls.
• Strong leadership, coaching and training skills.
• Computer skills: proficient in Microsoft Office and POS.
• Excellent verbal and written communication skills.
• Exceptional business etiquette and client relations.
• Ability to lift, bend and carry up to 40 lbs.
• Knowledge of safe and sanitary food handling principles.
• Conformity to the highest standards of personal integrity and ethical behavior.
• ServSafe or Department of Health certification a plus.

Benefits

• Medical
• Dental
• Vision
• Life Insurance / AD
• Disability Insurance
• Retirement Plan
• Paid Time Off
• Holiday Time Off (varies by site/state)
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)
• Paid Parental Leave
• Personal Leave

EEO Statement

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. Certain positions may require Florida Level 2 background screening. Applications are accepted on an ongoing basis. Flik maintains a drug‑free workplace.