Senior Food Service Manager- Avesta/Catering

University of North Texas; Denton (TX); On-site; USD 50,000 - 70,000; Full time

Job summary

The University of North Texas is seeking a Senior Food Service Manager for its Catering Department. This role is crucial for ensuring food quality and customer satisfaction while managing diverse dining formats. The ideal candidate will have a Bachelor's degree and experience in food service management, along with strong leadership and problem-solving skills.

Qualifications

• Bachelor's Degree in related field and three years' experience in food service management.
• Extensive knowledge of dining and catering operations.
• Ability to analyze problems and make necessary decisions.

Responsibilities

• Oversee food quality and customer service in catering operations.
• Manage cash handling and closing procedures.
• Implement business practices to support revenue growth.

Skills

Leadership

Customer Service

Problem Solving

Budgeting

Event Management

Education

Bachelor's Degree in related field

Job description

Senior Food Service Manager- Avesta/Catering

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Title: Senior Food Service Manager- Avesta/Catering

Employee Classification: Senior Food Service Manager

Campus: University of North Texas

Division: UNT-Student Affairs

SubDivision-Department: UNT-Dining Service

Department: UNT-Catering-163730

Job Location: Denton

Salary: salary commensurate with experience

FTE: 1.000000

Retirement Eligibility: TRS eligible

About Us - Values Overview

Welcome to the University of North Texas System. The UNT System includes the University of North Texas in Denton and Frisco, the University of North Texas at Dallas and UNT Dallas College of Law, and the University of North Texas Health Science Center at Fort Worth. We are the only university system based exclusively in the robust Dallas-Fort Worth region. We are growing with the North Texas region, employing more than 14,000 employees, educating a record 49,000+ students across our system, and awarding nearly 12,000 degrees each year.

We are one team comprised of individuals who are committed to excellence, curiosity and innovation. We are transforming lives and creating economic opportunity through education. We champion a people-first values-based culture where We Care about each other and those we serve. We believe that we are Better Together because we foster an environment of respect, belonging, and access for all. We demonstrate Courageous Integrity through setting exceptional standards and acting in the best interest of our communities. We are encouraged to Be Curious about opportunities for learning, creating, discovering, and innovating, and are encouraged to learn from failure. Show Your Fire by joining our team and exhibiting your passion and pride in your work as part of our UNT System team.

Learn more about the UNT System and how we live our values at www.UNTSystem.edu.

Department Summary

It’s About the Food!

Why work for UNT Dining? Our employees explain. – YouTube

As the largest self-supported food service department in North Texas, UNT Dining Services is setting the standard for campus dining. With five Dining Halls, more than 20 retail locations, an upscale restaurant, a hydroponic garden, a central scratch bakery, and full-service catering, the department is led by a team of professionally trained chefs and hospitality experts. UNT is recognized as a national leader in university dining, known for its innovative, trendsetting approach and award-winning culinary talent.

UNT Dining Services is home to Mean Greens Café, the nation’s first 100% vegan collegiate dining hall, and Kitchen West, Texas’ first and only university dining hall certified Free From the Big 8 food allergens and gluten. In 2021, UNT introduced Eagle Landing, the university’s first standalone dining hall, inspired by urban food halls and featuring seven distinct restaurant concepts—all available for a single Meal Plan swipe.

Recognized for excellence, UNT was ranked No. 2 nationwide for best college food by Delish.com. The department is also the proud recipient of the prestigious Loyal E. Horton Award and the Vegan Recipe Award from the National Association of College and University Food Services. As a founding member of the Menus of Change University Research Collaborative, UNT plays an active role in pioneering research on plant-forward diets, food waste reduction, and consumer food choices, all while advancing the principles of healthy, sustainable menus.

Position Overview

The Senior Food Service Manager for the UNT Dining Catering Department is responsible for ensuring the quality of food, excellence in customer service, and effective management of assigned operations within Avesta/Catering. This role oversees diverse dining formats, including national branded concepts, in-house offerings, and signature designs. The manager plays a key role in maintaining customer satisfaction and fostering retention by implementing business practices that align with the values and mission of UNT Dining and its brand partners. Additionally, the position supports revenue growth and profitability by optimizing services and identifying opportunities for expansion. Responsibilities also include full oversight of cash handling, proper closing procedures for branded operations, and the security of all products, equipment, and assets in Catering and Retail Dining Services.

Minimum Qualifications

Bachelor's Degree in related field and three years' of experience in food service management; or any equivalent combination of education, training, or experience.

Knowledge, Skills And Abilities

Extensive knowledge of dining, retail, and/or catering service operations. Thorough knowledge of the principles and practices of dietetics management knowledge and leadership skills related to business operations including planning, budgeting, organizing, controlling, and evaluating. Ability to analyze and solve problems, and make the necessary decisions on personnel, food preparation or food handling problems that may develop. Knowledge of cost and quality control techniques. Demonstrates good leadership skills and judgment. Skill in training, supervising, and evaluating the work of subordinates. Ability to develop and present formal and informal training and development programs. Knowledge of safety and security precautions appropriate to work performed. Superior attention to detail to ensure that high profile catering events or special events are executed to meet the departments high quality standards.

Preferred Qualifications

• Experience in food service management
• Experience supervising culinary staff, managing production, and overseeing kitchen operations
• Familiarity with catering and retail food operations, including branded and in-house concepts
  
  

Required License/Registration/Certifications

Must be Food Safe Certified or able to obtain certification within 6 months.

Job Duties

• Knowledge and understanding of executing Catering events to include deliveries, food and beverage breaks, seated plated events, receptions, galas and cookouts.
• Be able to read, understand, extract information and execute events as detailed in BEOs using all processes and systems in place. Set up sheet, roll call, POGs, assignment sheets, room diagrams, setup and service standards, staff presentation, demeanor and closing procedures. Ensuring all policies of time, attendance, uniform and meal policies are followed.
• Be able to drive golf carts, vans and light trucks to transport materials, supplies, equipment, food, beverages and staff to different locations as required for the events. Be able to lift and load supplies into those vehicles as needed, using correct loading techniques.
• Clear understanding of event management with emphasis on hospitality and customer service to meet and exceed guest satisfaction for each event.
• Be able to execute multiple catering events in different locations simultaneously, following all processes and policies.
• Ability to work other dining services operations to include dining halls and retail outlets. Ability to work flexible schedule to include weekends and some holidays as needed.
• Proficient in software associated with event paperwork, employee management and office work associated with operations.
  
  

Work Schedule

Hours Vary

Driving University Vehicle

Yes

Security Sensitive

This is a Security Sensitive Position.

Special Instructions

Applicants must submit a minimum of two professional references as part of their application. If needed, additional references can be added after the application has been submitted.

Benefits

For information regarding our Benefits, click here.

EEO Statement

The University of North Texas System is firmly committed to equal opportunity and does not permit -- and takes actions to prevent -- discrimination, harassment (including sexual violence, domestic violence, dating violence and stalking) and retaliation on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, genetic information, or veteran status in its application, employment practices and facilities; nor permits race, color, national origin, religion, age, disability, veteran status, or sex discrimination and harassment in its admissions processes, and educational programs and activities, facilities and employment practices. The University of North Texas System promptly investigates complaints of discrimination, harassment and related retaliation and takes remedial action when appropriate. The University of North Texas System also takes actions to prevent retaliation against individuals who oppose any form of harassment or discriminatory practice, file a charge or report, or testify, assist or participate in an investigative proceeding or hearing.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Higher Education

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