SENIOR FOOD AND BEVERAGE OPERATIONS MANAGER

InnVest Hotels; Oregon (IL); On-site; USD 60,000 - 80,000; Full time

Job summary

A leading hospitality company seeks a Senior Food and Beverage Operations Manager to oversee daily operations, ensure compliance with standards, and deliver exceptional guest experiences. This role requires strong leadership, budget management, and a passion for customer service in a vibrant resort setting.

Qualifications

• 5+ years in food & beverage or related fields.
• Passion for customer service and flexible schedule.

Responsibilities

• Manage daily F&B operations, including supplies and staffing.
• Provide exceptional customer service and handle guest concerns.
• Conduct human resource activities like hiring and coaching.

Skills

Customer Service

Team Development

Budget Management

Education

High School Diploma or GED

2-Year Degree

Tools

Microsoft Office

Micros POS

Job description

SENIOR FOOD AND BEVERAGE OPERATIONS MANAGER

Job Category: Full Service Hotels

Requisition Number: SENIO001548

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• Posted: May 15, 2025
• Full-Time
• On-site

Locations

Showing 1 location

The Algonquin Resort
St. Andrews, NB E5B1T7, CAN

Description

THE OPPORTUNITY:

SENIOR FOOD AND BEVERAGE OPERATIONS MANAGER

REPORTS TO: DIRECTOR OF FOOD AND BEVERAGE

THE COMPANY:

Passion Drives Performance. InnVest succeeds because our people love what we do. Our entire team shares a deep-rooted passion for hospitality & travel, extending beyond our offices and locations.

Our culture is built on collaboration, with a nimble team where everyone has a voice and opportunities to pursue passions. We value partnerships, entrepreneurial decision-making, respect, integrity, and curiosity to challenge the status quo.

With over 75 hotels across Canada, representing 18 brands, InnVest is the country's largest independent hotel owner and operator, overseeing nearly 70 hotels from Vancouver to NL, with diverse offerings from roadside inns to luxury urban properties.

Our mission is to deliver outstanding guest experiences and superior returns on hospitality investments. A career with InnVest offers unparalleled opportunities and exposure to Canada's largest independent hotel portfolio.

The Role

Supervise daily Food & Beverage operations, ensure compliance with policies, standards, and legal obligations, manage budgets, monitor quality, and meet customer expectations.

The Hotel

Algonquin Resort, Marriott Autograph Collection

Located in charming St. Andrews by-the-Sea, this historic yet modern resort offers exceptional dining, spa, golf, and event facilities, providing a luxurious experience in one of North America's most historic towns.

Activities

The responsibilities include, but are not limited to:

• Managing daily F&B operations, including supplies, staffing, and equipment maintenance.
• Supporting self-inspection programs and maintaining budgets.
• Building team trust and respect, developing goals, and ensuring standards are met.
• Providing exceptional customer service, handling guest concerns proactively, and maintaining guest satisfaction.
• Conducting human resource activities like performance appraisals, hiring, and coaching.
• Handling administrative tasks such as budgets, schedules, and problem-solving.

Competencies We Are Seeking

• High school diploma or GED with 5+ years in food & beverage or related fields, or a 2-year degree with 3+ years of experience.
• Passion for customer service, flexible schedule, physical ability to perform job duties.
• Proficiency in Microsoft Office and Micros POS system; previous payroll experience is an asset.
• Certifications: Smart Serve, Food Handlers, First Aid, CPR.

InnVest Hotels is an inclusive employer. Accommodations are available upon request. We thank all applicants; only those selected for an interview will be contacted.