Senior Firmware Release Manager – Fleet-Scale Hardware

Amazon Inc.; Seattle (WA); On-site; USD 149,000 - 201,000; Full time

Job summary

Amazon Web Services, Inc. in Seattle, WA is seeking a Senior Technical Program Manager (SW/FW) to own firmware release management across millions of servers. You will design repeatable processes, enforce quality gates, and drive coordinated canary and staged rollouts to keep fleets healthy.

You will work deeply with firmware, hardware, manufacturing, and security teams, turning learnings into lasting process improvements. This is a hands-on, technical TPM role with cloud-scale impact.

Qualifications

• 5+ years of technical product or program management experience.
• 7+ years of working directly with engineering teams experience.
• 3+ years of software development experience.
• 5+ years of technical program management working directly with software engineering teams experience.
• Experience managing programs across cross functional teams, building processes and coordinating release schedules.
• 3+ years of experience delivering technical programs in a firmware, embedded systems, or hardware development environment.

Responsibilities

• Own firmware release and deployment end to end, from a completed code change through qualification to a fully deployed fleet.
• Publish and maintain the release schedule that the firmware teams plan against, and drive agreement on scope, sequencing, and dependencies between them.
• Define the quality gates a release must pass at each stage, including hardware qualification and validation at our manufacturing partners, and hold teams to the entry and exit criteria.
• Build and run the reporting that shows where every release stands, how much of the fleet is on the current version, and what is blocking progress, and present that to senior leadership on a regular cadence.
• Own escalation for release blockers, including issues raised by manufacturing partners, and drive them to closure against a defined response time.
• Turn what we learn from each release and each operational issue into a lasting change to the process, the gates, or the tooling.
• Partner with firmware, hardware, manufacturing, security, and service teams to resolve competing priorities and keep releases moving.
• Find the coordination that happens manually today and replace it with automation.

Skills

5+ years PM experience

Cross‑functional teamwork

3+ years software development

Firmware/hardware development

Release program management

Job description

Amazon Web Services, Inc. in Seattle, WA is seeking a Senior Technical Program Manager (SW/FW) to own firmware release management across millions of servers. You will design repeatable processes, enforce quality gates, and drive coordinated canary and staged rollouts to keep fleets healthy.

You will work deeply with firmware, hardware, manufacturing, and security teams, turning learnings into lasting process improvements. This is a hands-on, technical TPM role with cloud-scale impact.