Senior Financial Center Associate - Floater

Flagstar Bank; Melville (NY); On-site; USD 26,000 - 40,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life and disability insurance

Comprehensive leave program

Job summary

Flagstar Bank in Melville, NY seeks a Senior Financial Center Associate - Floater to support Financial Centers and Private Client Groups. The role involves extensive travel to staffing sites and assisting with daily operations, client servicing, and complex transactions.

The position requires prior teller experience, supervisory exposure, and a strong commitment to compliance and service excellence across multiple locations.

Qualifications

• High school diploma or equivalent required.
• 3+ years of Teller experience in financial services.
• 2 years: supervisor in a branch setting, managing tellers, compliance, etc.
• Willingness to travel extensively within New York.

Responsibilities

• Back-up to Financial Center Manager; assist opening/closing and daily operations.
• Provide ongoing servicing relationship with clients; respond to inquiries.
• Assist Private Client Groups with client relationships and wire transfers.
• Support back office in resolving operational issues, including wire transfers.
• Participate in projects and complete required trainings; maintain compliance.
• Adhere to regulatory and compliance policies and complete trainings.

Skills

Customer service

Communication

Problem solving

Teamwork

Travel

Education

High school diploma or equivalent

Job description

Position Title

Senior Financial Center Associate - Floater

Location

Melville, NY 11747

Job Summary

Assists Financial Center Manager in maintaining bank operations and supporting Private Client Groups and clients in accordance with all applicable Bank policies and procedures. Extensive traveling to various Financial Centers to assist with staffing.

Job Responsibilities

• Back-up to Financial Center Manager. Assists with opening and closing Financial Center; facilities issues, POD scanning, review of teller work, invoice payment FC proof, daily/monthly FC reports, monthly audits, etc.
• Provides ongoing servicing relationship with clients and responds to inquiries and requests regarding accounts.
• Assists Private Client Groups with client relationships including wire transfers, new account paperwork, foreign wires, collections etc.
• Assists back office personnel in resolving operational issues, including proof, investigations and wire transfer requests.
• Assists financial center management with a variety of projects.
• Complete ongoing training as required Compliance, HR, etc.
• Performs special projects, and additional duties and responsibilities as required.
• Consistently adheres to regulatory and compliance policies and standards linked to the job as listed and complete required compliance trainings.
• Accountable to maintain compliance with applicable federal, state and local laws and regulations.

Job Requirements

• Education level required: High School / High School Equivalency (GED, HiSET, TASC) / Foreign Equivalent.
• Minimum experience required: 3+ Years of Teller experience in financial services.
• 2 years: supervisor in a branch setting, managing tellers, compliance, etc.
• Must be able to travel extensively to various locations in New York (5 Boroughs, Upstate, Long Island).
• Experience working in a changing dynamic environment.

Job Competencies

• Knowledge of business accounts and wires.
• Displays professionalism.
• Good problem-solving skills.
• Good interpersonal, verbal and written communication skills.
• Client service oriented, team player.
• Motivated.
• Ability to work independently with minimal supervision.
• Ability to maintain positive relationships.
• Ability to manage multiple projects.
• Must be able to travel extensively to various locations in New York (5 Boroughs, Upstate, Long Island).
• Demonstrates a strong ability to build and maintain effective relationships with stakeholders by communicating clearly, engaging in proactive collaboration, and leveraging cross functional insights.
• Aligns relationship building efforts with enterprise goals to accelerate performance and drive strategic results.
• Builds trusted client relationships, whether internal or external, by identifying needs and delivering tailored solutions to enhance the overall client experience.
• Fosters or supports a positive work culture and productive work environment, displaying importance of effective relationships with customers and stakeholders.

Physical Demands (ADA)

The job requires a moderate degree of physical exertion and stamina such as standing, sitting, walking, driving or infrequent lifting.

Equal Opportunity Employer

Flagstar is an Equal Opportunity Employer - Vets/Disabled We are committed to providing clear and accurate compensation information in accordance with applicable laws.

Actual starting base pay will be determined based on location, experience, and other non-discriminatory factors permitted by law. Total compensation may also include variable incentives, bonuses, commissions, or other awards as outlined in the offer of employment.

Flagstar provides teammates access to a variety of benefits including medical, dental, vision, life, and disability insurance, as well as a comprehensive leave program.

Please click the following link for detailed information: Benefits | Flagstar Bank Pay Range $18.83 - $29.28

About Flagstar Bank

Flagstar Bank, N.A. is based in Hicksville, NY, and at December 31, 2025, had $87.5 billion in assets, $60.7 billion in loans, $66 billion in deposits, and $8.1 billion in total stockholder equity.

We are a leading regional bank with approximately 340 locations, and strong footholds in the greater New York/New Jersey metropolitan region and in the upper Midwest, along with a significant presence in fast-growing markets in Florida and the West Coast.

We are driven by our commitment to partner with our clients to set and reach goals together, helping them to take charge and thrive.

Our focus is on four core lines of business that include Personal, Private, Small Business and Corporate & Commercial Banking.

Flagstar Bank is committed to ensuring that you can successfully engage in our recruiting process.

If you need assistance completing your employment application or if you would like to request a reasonable accommodation, please contact our team at [e-mail].

Equal Opportunity Employer For more Information: EEOC_KnowYourRights Member FDIC/Equal Housing Lender