Senior Financial Analyst

BigCommerce; Austin (TX); On-site; USD 90,000 - 130,000; Full time

Job summary

Commerce, the leading open, AI-driven commerce ecosystem, is seeking a Senior Financial Analyst to own the finance lead for Global Partner and Revenue Services.

You will drive the financial story behind global PSR revenue, serving as a trusted advisor to executive leadership and delivering fast, rigorous analyses to inform critical decisions.

Qualifications

• Financial modeling experience for revenue and costs.
• Ability to perform ad hoc analyses for leadership insights.

Responsibilities

• Own end-to-end financial management of PSR bookings and revenue.
• Build and improve dynamic financial models for forecasting and scenario planning.
• Lead monthly and quarterly close processes and provide executive variance commentary.
• Forecast headcount for GTM org and support annual budgeting and long-range planning.

Skills

Financial modeling

Ad hoc analysis

Forecasting

Data analysis

Executive storytelling

Education

Bachelor’s degree in Finance

Tools

Tableau

Job description

Welcome to the Agentic Commerce Era

At Commerce, our mission is to empower businesses to innovate, grow, and thrive with our open, AI-driven commerce ecosystem. As the parent company of BigCommerce, Feedonomics, and Makeswift, we connect the tools and systems that power growth, enabling businesses to unlock the full potential of their data, deliver seamless and personalized experiences across every channel, and adapt swiftly to an ever-changing market. We believe in harnessing AI responsibly to unlock new possibilities, and we’re looking for individuals who use it intentionally to solve problems, accelerate outcomes, and expand what’s possible in their role. Our purpose is to help businesses confidently solve complex commerce challenges so they can build smarter, adapt faster, and grow on their own terms. If you want to be part of a team of bold builders, sharp thinkers, and technical trailblazers who shape the future of commerce, this is the place for you.

We’re looking for a Senior Financial Analyst to serve as the finance lead for our Global Partner and Revenue Services (PSR) organization, supporting Payments, Shipping, and Marketplace Services. In this high-visibility role, you’ll own the financial story behind global PSR revenue, and act as a trusted strategic advisor to executive leadership. You’ll be the go-to person when the business needs fast, rigorous ad hoc analysis to inform critical decisions.

This is an ideal role for a self-starter who thrives on ambiguity, takes ownership of complex global workstreams, and can seamlessly shift between deep-dive modeling and executive-level storytelling. You won’t wait to be told what to analyze — you’ll see the opportunity, build the case, and bring recommendations to the table.

What You’ll Do:

• Own the end-to-end financial management of global PSR bookings and revenue, including Payment partners and Marketplace partners and strategically driven revenue streams across all global regions
• Build, maintain, and continuously improve dynamic financial models for MRR/ARR forecasting, churn and expansion revenue analysis, and scenario planning
• Evaluate and track key PSR efficiency and investment metrics — including LTV:CAC ratio, Magic Number, Rule of 40, and program ROI — to inform strategic spend decisions and assess overall go-to-market health
• Lead the monthly and quarterly financial close process for PSR, including revenue recognition, cost accruals, and executive-ready variance commentary
• Prepare variance analysis, budget-vs-actual reports, and executive commentary packages for the CFO and leadership team
• Own bottoms-up headcount forecasting for the Global GTM organization across Sales, Marketing, and Strategy, dynamically accounting for moving pieces including new hires, backfills, exits, transfers, and timing shifts to maintain an accurate and real-time view of people costs
• Support annual budgeting and long-range planning cycles for the GTM organization, incorporating top-down targets and bottoms-up Sales, Marketing, and Strategy-level builds
• Identify and implement process improvements to increase reporting accuracy, reduce cycle times, and improve data integrity across PSR financial operations
• Enthusiastically leverage AI tools and emerging technologies to streamline financial workloads, automate repetitive tasks, and unlock new efficiencies across forecasting, reporting, and data analysis workflows

Who You Are:

• You’re a self-starter who takes ownership and runs with it. You don’t need hand-holding or step-by-step direction — you’re comfortable operating independently in a fast-moving environment, proactively identifying what needs to get done and executing with minimal oversight. You thrive when given latitude, hold yourself to a high bar, and bring structure and clarity to ambiguous situations. You’re equally comfortable diving deep into a model and presenting a clean, confident narrative to a C-suite audience.

Who You’ll Work With:

• Your primary stakeholder will be the SVP of Partner services revenue and the company CMO.
• Accounting — for GAAP revenue recognition and cost accounting
• Data Operations — for bookings data sourced from Tableau
• HR — for headcount planning, org changes, and people cost accuracy

Qualifications:

• Bachelor’s degree in Finance, Ac