Senior Field Technician – Residential Maintenance

FirstKey Homes, LLC; Charlotte (NC); Hybrid; USD 42,000 - 64,000; Full time

Job summary

FirstKey Homes is seeking a Service Technician II to perform maintenance and repairs across plumbing, electrical, HVAC, and general home systems, supporting resident satisfaction. You will travel within the market, using company tools and inventory, to complete service requests efficiently and safely.

The role emphasizes timely, quality repairs, strong customer service, and adherence to safety protocols and regulatory standards while maintaining equipment and documenting work orders.

Qualifications

• Residential construction, maintenance, and remodeling across multiple trades.
• Experience repairing plumbing, electrical, HVAC, and general home infrastructure.
• Strong knowledge of safety protocols and building codes.
• Ability to read and interpret work orders, specs, and scopes of work.

Responsibilities

• Complete resident maintenance requests and repairs across multiple trades.
• Travel within the market to service homes using company-provided tools and inventory.
• Ensure repairs comply with policies, codes, and regulations.
• Provide courteous, professional service and timely communication with residents.

Skills

Troubleshooting

Time management

Communication

Safety-oriented

Independence

Adaptability

Education

High School Diploma or equivalent

Job description

FirstKey Homes is seeking a Service Technician II to perform maintenance and repairs across plumbing, electrical, HVAC, and general home systems, supporting resident satisfaction. You will travel within the market, using company tools and inventory, to complete service requests efficiently and safely.

The role emphasizes timely, quality repairs, strong customer service, and adherence to safety protocols and regulatory standards while maintaining equipment and documenting work orders.