Senior Field Solutions Engineer

SonicWall; United States; Remote; USD 90,000 - 150,000; Full time

Job summary

An established industry player in cybersecurity seeks a Senior Field Solution Engineer to lead technical sales and solution demonstrations. This remote role requires a self-starter with a passion for technology and the ability to connect with customers. You will proactively engage in technical discovery workshops, build trusted relationships with decision-makers, and support key marketing initiatives. If you thrive in a consultative sales environment and have a strong technical background, this is your chance to make a significant impact in a dynamic and innovative company.

Benefits

Remote Work

Travel Opportunities

Professional Development

Diversity and Inclusion Initiatives

Qualifications

• 10+ years of experience in cybersecurity with a consultative approach.
• Proven Pre-Sales experience with end-users and system integrators.

Responsibilities

• Lead technical discovery workshops to qualify customer requirements.
• Conduct advanced technical sales presentations and solution demos.

Skills

Cybersecurity

Technical Sales

Communication Skills

Presentation Skills

Problem Solving

Mentorship

Education

Bachelor's Degree

Master's Degree

PhD

Tools

Microsoft Azure

AWS

Networking Technologies

Virtualization Platforms

Job description

SonicWall is a cybersecurity forerunner with more than 30 years of expertise and is recognized as a leading partner-first company, ensuring our partners and their customers are never alone in the fight against cybercrime. With the ability to build, scale and manage security across the cloud, hybrid and traditional environments in real-time, SonicWall provides relentless security against the most evasive cyberattacks across endless exposure points for increasingly remote, mobile and cloud-enabled users. For more information, visit www.sonicwall.com or follow us on Twitter, LinkedIn, Facebook and Instagram.

This is a Senior Field Solution Engineering role, remote working, must be based in the UK, where you could be required to travel up to 40%. This role is aligned to someone who is a self-starter, passionate about technology, enabling teams and connecting with people to help solve their requirements. The ideal candidate must have proven hands-on experience in cybersecurity, designed complex solutions, and excellent communication and presentation skills at the “C” level. This is a perfect opportunity for an individual who has a consultative approach to technical sales and proven Pre-Sales experience with end-users and system integrators within the Enterprise and MSSP space in the cybersecurity industry.

Responsibilities Include:

• Proactive leadership of technical discovery workshops to qualify and validate customer requirements, use cases, and build out a bill of materials, design, and if required, a statement of work that meets the desired outcome.
• Conduct advanced technical sales presentations and solution demonstrations across the SonicWall portfolio to an audience typically between 10-500 persons, keeping partners and customers informed of our new solutions and industry trends.
• Talk to and demonstrate SonicWall's unique value proposition, know our competitors’ offerings in this space, and why we win. This includes sharing competitive insights with peers and sales.
• Build out a minimum of 10-20 trusted technical decision maker relationships with strategic channel partners and customers, holding recurring meetings with the solution decision makers including “C” level.
• Build and maintain a personal lab for the most common demo requests and personal development.
• Support remote partner product trials.
• Technical lead for proof of concepts that are either with a partner or direct with a customer.
• Participate in beta testing and feedback of products, working alongside the product management teams.
• Teaming with support where necessary to preserve relationships with partners and customers.
• Support key technical marketing initiatives, building out collateral, presenting for internal and external events.
• Lead key technical marketing initiatives, presenting either internally or externally.
• Develop expertise to a PoC level in at least 7-10 SonicWall product areas and become a subject matter expert.
• Proactively share best practices with fellow peers and sales on a regular basis.
• Provide mentorship for at least 1 Solution Engineer.
• Keep regional sales informed of roadmap insights, product updates, and technical best practices.
• Promote a culture of teaming with extended teams, working collaboratively and bringing ideas forward that improve the overall effectiveness of the Pre-Sales organization.
• Adhere to the company values, guidelines, and solution engineering regional reporting tasks.

Characteristics of the Role:

• Takes a holistic approach in solving complex problems, seeks to include all relevant stakeholders and agreement before proposing solutions.
• Develops skills and uses experience in business-focused discussions to envision and describe how a technical solution complements existing customer and partner business practices.
• Fosters a cross-functional team culture, works well with others, and is focused on team outcomes.
• Demonstrates a balance of business and technical acumen, proactively seeks to take a technical sales lead without instruction.
• Adapts style and uses persuasion in delivering messages that relate to the wider firm business.
• Proven ability using formal best practice methods to present a convincing presentation, solution selling, and excellent time management.
• Receives little instruction on day-to-day work and acts as a mentor to peers on new assignments.
• Works in an effective way that maximizes available time and optimizes discussions to deliver the required outcomes on time.
• Exhibits advanced wide-ranging experience, using in-depth professional knowledge, acumen, concepts, and company objectives to develop and resolve complex models and procedures.
• Networks with key contacts outside own area of expertise.
• May be accountable through the team for delivery of tactical business targets.

Desired Education and Experience:

• Typically requires a minimum of 10+ years of related experience with a bachelor’s degree; or 6 years and a master’s degree; or a PhD with 5 years’ experience; or equivalent experience.
• Cyber Security CISSP Certified, CEH.
• ITIL Certified.
• Microsoft Azure or AWS Practitioner.
• Retaining specialist knowledge across SonicWall products to the desired level.
• SNSA & SNSP SonicWall Certified (Training will be provided).
• Familiarity with governance and compliance issues and management/reporting solutions and requirements.
• Working knowledge of HIPAA, PCI, SOX, FERPA, CIPA, GDPR, etc.
• Experience with a full range of L2-L7 networking technologies and protocols, NAT, stateful firewall, IDS/IPS, web and content filtering, proxies, email security gateways, VPN and encryption (IPsec/SSL), PKI and key management, 802.11/WLAN, Syslog, NetFlow/IPFIX, Active Directory and LDAP, reading, interpreting and creating scripts, regular expressions and/or custom signatures, and virtualization platforms including VMware, Hyper-V, AWS, and Azure.

SonicWall is an equal opportunity employer. We are committed to creating a diverse environment and are an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, color, ethnicity, religion, sex, gender, gender identity and expression, sexual orientation, national origin, disability, age, marital status, veteran status, pregnancy, or any other basis prohibited by applicable law.

At SonicWall, we pride ourselves on recruiting a diverse mix of talented people and providing active security solutions in 100+ countries.