Senior Field Solutions Architect

ASML US, LLC; Chandler (AZ); On-site; USD 90,000 - 120,000; Full time

Job summary

ASML US, LLC is seeking a qualified individual for a critical role that involves direct engagement with customers in the semiconductor industry. Candidates must have an MSc or PhD and relevant experience in IC manufacturing or research. The position includes responsibilities like providing escalation support, product development, customer demos, and ensuring operational excellence.

ASML values diversity and inclusion in its workforce and is committed to a culture of growth and knowledge sharing.

Qualifications

• Relevant experience in an IC manufacturing environment or research institute.
• Experience in a customer support role.
• Proven ability to work in fast-paced, ambiguous environments.

Responsibilities

• Acts as a coach for critical escalations and provides insights.
• Identifies new solutions for products under development.
• Ensures quality of beta tests and rollout of new products.

Skills

Technical expertise

Stakeholder management

Motivational skills

Education

MSc or PhD in technical fields

Job description

ASML US, LLC is seeking a qualified individual for a critical role that involves direct engagement with customers in the semiconductor industry. Candidates must have an MSc or PhD and relevant experience in IC manufacturing or research. The position includes responsibilities like providing escalation support, product development, customer demos, and ensuring operational excellence.

ASML values diversity and inclusion in its workforce and is committed to a culture of growth and knowledge sharing.