Senior Field Service Technician - Power Delivery Expert

ABB Inc.; Oregon (WI); On-site; USD 63,369 - 89,544; Full time

Benefits offered by this job

401k Savings Plan with Company Contributions

Employee Stock Acquisition Plan

Choice of medical plan options

Company-paid life insurance

Short and Long Term Disability benefits

Job summary

ABB Inc. is seeking an experienced Field Service Engineer to lead customer engagement and ensure satisfaction by executing service tasks with urgency and quality. Candidates should possess strong electrical engineering expertise and communication skills, with the ability to diagnose complex issues effectively.

The role demands a proactive approach to system improvements and continuous enhancement initiatives. A competitive pay rate between $46 and $65 per hour is expected based on experience and qualifications.

Qualifications

• Ability to analyze issues and improve processes.
• Strong theoretical electrical design experience.
• Knowledge of NEC and safety regulations.

Responsibilities

• Lead customer engagement as ABB's primary representative.
• Execute service tasks and ensure customer satisfaction.
• Troubleshoot and resolve complex technical issues.

Skills

Communication skills

Analytical mindset

Leadership

Cross-functional collaboration

Education

HS diploma/GED with 10+ years or equivalent experience

Associate/trade certification with 8+ years

Bachelor's degree with 5+ years

Tools

MS Office

Google Suite

BIM

CxAlloy

Job description

ABB Inc. is seeking an experienced Field Service Engineer to lead customer engagement and ensure satisfaction by executing service tasks with urgency and quality. Candidates should possess strong electrical engineering expertise and communication skills, with the ability to diagnose complex issues effectively.

The role demands a proactive approach to system improvements and continuous enhancement initiatives. A competitive pay rate between $46 and $65 per hour is expected based on experience and qualifications.