Senior Field Service Technician: Lead Onsite Power Systems

ABB Inc.; Mississippi; On-site; USD 63,369 - 89,544; Full time

Benefits offered by this job

Choice of medical plan options

401k Savings Plan with Company Contributions

Paid holidays

Job summary

ABB Inc. is seeking a qualified professional to lead onsite customer engagement, ensuring strong communication and service satisfaction. Responsibilities include troubleshooting technical issues, managing site preparation and subcontractor activities, and improving operational performance.

The ideal candidate will have relevant electrical engineering experience, strong communication skills, and proficiency in technical software. This role offers a competitive hourly pay rate between $46 and $65, along with various health and retirement benefits.

Qualifications

• Proven ability to analyze issues, improve processes, and drive quality outcomes.
• Excellent oral and written communication skills for technical and nontechnical audiences.
• Project management or supervisory experience with demonstrated ability to lead customers.

Responsibilities

• Lead onsite customer engagement to ensure satisfaction.
• Plan and deliver service tasks aligned with customer requirements.
• Evaluate installed equipment to uncover performance improvements.

Skills

Strong communication capabilities

Analytical and quality-driven mindset

Cross-functional collaboration

Leadership and project oversight

Education

HS diploma/GED with 10+ years experience or equivalent

Associate/trade certification with 8+ years

Bachelor's with 5+ years experience

Tools

MS Office

Google Suite

BIM

Compass

CxAlloy

Procore

Job description

ABB Inc. is seeking a qualified professional to lead onsite customer engagement, ensuring strong communication and service satisfaction. Responsibilities include troubleshooting technical issues, managing site preparation and subcontractor activities, and improving operational performance.

The ideal candidate will have relevant electrical engineering experience, strong communication skills, and proficiency in technical software. This role offers a competitive hourly pay rate between $46 and $65, along with various health and retirement benefits.