Senior Field Service Technician

USTBC ABB Installation Products Inc.; United States; Remote; USD 65,000 - 90,000; Full time

Job summary

ABB is seeking a highly skilled Field Technician for the Electrification Services Division in the Mid-Atlantic region. The role focuses on installation, startup, commissioning, maintenance, and troubleshooting of electrical distribution equipment, including switchgear, relays, and ATS.

The position involves remote work with most activities in MD, VA, and Washington DC, plus on-site work at customer sites. A strong background in electrical power distribution, field service, and familiarity with

Qualifications

• High School Diploma or GED required; 5+ years in field service or engineering in electrical power distribution.
• Ability to read and interpret electrical drawings, schematics, wiring diagra mns, and protection/control drawings.
• Strong troubleshooting, analytical, and problem-solving skills; proficient with MS Office.

Responsibilities

• Execute startup, commissioning, maintenance, testing, troubleshooting, and repair on electrical power distribution equipment.
• Perform field service on low- and medium-voltage switchgear, circuit breakers, ATS, PLCs, and power management systems.
• Diagnose equipment faults and implement corrective actions; support retrofits and upgrades.
• Develop electrical drawings, schematics, and bills of material as required; deliver customer reports and documentation.

Skills

Electrical power distribution

Troubleshooting

Reading drawings & schematics

Customer service

Travel up to 80%

MS Office

Education

High School Diploma or GED

Tools

MS Office

Power distribution equipment

Job description

At ABB , we help industries run leaner and cleaner-and every person here makes that happen. You'll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.

This position reports to:

Field Service Manager

We are seeking a highly skilled Field Technician with deep expertise in power delivery systems, switchgear, and Automatic transfer systems. In this role, you will perform installation, troubleshooting, repair and preventative maintenance on electrical distribution equipment.

This role is contributing to the profitability of the ABB Electrification Services Division in the Mid-Atlantic Region The work model for the role is Remote with most work taking place in MD, VA and Washington DC. It will include some remote work for engineering preparation and at customer sites for installation.

Key Responsibilities

• Execute startup, commissioning, maintenance, testing, troubleshooting, and repair activities on electrical power distribution equipment.
• Perform field service activities on low- and medium-voltage switchgear, circuit breakers, protective relays, automatic transfer switches (ATS), PLCs, and power management systems.
• Diagnose equipment and system failures and implement corrective actions.
• Support retrofits, upgrades, modernization projects, and emergency service calls.
• Develop electrical drawings, schematics, and bills of material as required.
• Deliver exceptional customer service and maintain strong customer relationships.
• Prepare service reports, commissioning reports, and customer documentation.

Basic Qualifications

• High School Diploma or GED, plus 5+ years of field service or engineering experience in electrical power distribution systems. Additional formal education may be substituted for experience on a year-for-year basis.
• Strong working knowledge of: Low- and medium-voltage switchgear and circuit breakers
• Commissioning, maintaining, or troubleshooting power distribution equipment
• Mechanical and Electrical Testing of Low- and Medium-Voltage Equipment
• Ability to read and interpret electrical drawings, schematics, wiring diagrams, and protection/control drawings.
• Strong analytical, troubleshooting, and problem-solving skills.
• Proficiency with Microsoft Office applications.
• Valid driver's license and willingness to travel up to 80%.
• Candidates must already have a work authorization that allows them to work for ABB in the United States.

Preferred Qualifications

• Experience and working knowledge of: Automatic Transfer Switches (ATS)
• Protective relays (SEL, GE Multilin, or equivalent)
• Generator control systems
• PLC and HMI platforms
• Experience commissioning, maintaining, or troubleshooting power distribution equipment in industrial, utility, commercial, or data center environments.

More about us

ABB's Service Division partners with our customers to improve the availability, reliability, predictability and sustainability of electrical products and installations. The Division's extensive service portfolio offers product care, modernization, and advisory services to improve performance, extend equipment lifetime and deliver new levels of operational and sustainable efficiency. We help customers keep resources in use for as long as possible, extracting the maximum value from them, and then recovering and regenerating products and materials at the end of their useful life.

Why ABB?

What's in it for you

We want you to bring your full self to work-your ideas, your energy, your ambition. You'll have the tools and freedom to grow your skills, shape your path, and take on challenges that matter. Here, your work creates impact you can see and feel, every day.

ABB is an Equal Employment Opportunity and Affimative Action employer for protected Veterans and Individuals with Disabilities at ABB.

All qualified applicants will receive consideration for employment without regard to their- sex (gender identity, gender expression, sexual orientation), marital status, citizenship, age, race and ethnicity, inclusive of traits historically associated with race or ethnicity, including but not limited to hair texture and protective hairstyles, color, religious creed, national origin, pregnancy, physical or mental disability, genetic information, protected Veteran status, or any other characteristic protected by federal and state law.

For more information regarding your (EEO) rights as an applicant, please visit the following websites: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf

As an Equal Employment Opportunity and Affimative Action Employer for Protected Veterans and Individuals with Disabilities, applicants may request to review the plan of a particular ABB facility between the hours of 9:00 A.M. - 5:00 P.M. EST Monday through Friday by contacting an ABB HR Representative at 1-888-694-7762.

Protected Veterans and Individuals with Disabilities may request a reasonable accommodation if you are unable o