Senior Field Service Manager – Testing & Operations

POWERX; Ashburn (VA); On-site; USD 96,432 - 137,760; Full time

Job summary

POWERX is seeking a Field Service Manager to provide strategic direction, leadership, and coordination of the Testing Department. This role mentors staff, supports customer-focused service, and collaborates with Accounting/Finance, Sales, and HR to align goals.

You will oversee daily operations, train technicians, ensure safety, manage resources, and drive continuous improvement while maintaining high-quality support across customers and internal teams.

Qualifications

• NETA level III or higher certification is required.
• Bachelor’s degree in Electrical Engineering preferred.
• Minimum 5+ years of technical experience in Electrical Testing or Electrical Engineering.
• At least 3+ years of supervisory experience.
• Willingness to travel up to 50%.

Responsibilities

• Operational Oversight of Testing Department day-to-day operations.
• Coordinate with other technical departments to optimize service and productivity.
• Provide training and development for Testing Department staff.
• Ensure safety culture and proper equipment maintenance.
• Answer technical questions from customers, sales, subcontractors, or vendors.
• Prepare reports and debriefs for Operations.

Skills

Leadership

Team management

Communication

Safety compliance

Education

NETA level III or higher certification

Bachelor’s degree in Electrical Engineering

Tools

Microsoft Office

Job description

POWERX is seeking a Field Service Manager to provide strategic direction, leadership, and coordination of the Testing Department. This role mentors staff, supports customer-focused service, and collaborates with Accounting/Finance, Sales, and HR to align goals.

You will oversee daily operations, train technicians, ensure safety, manage resources, and drive continuous improvement while maintaining high-quality support across customers and internal teams.