Senior Field Service Engineer - Advanced Development

Xwing; Concord (CA); On-site; USD 168,000 - 203,000; Full time

Benefits offered by this job

RSUs

Base pay + RSUs

Healthcare benefits

401(k) with company match

Employee Stock Purchase Plan (ESPP)

Job summary

Joby Aviation seeks a Senior Field Service Engineer to provide advanced engineering support for J208 aircraft deployed on Operational Evaluations. You will be the on-site SME for mechanical, electrical, avionics interactions with flight control and GCS software, working with development teams to feed lessons learned into product iterations.

You will help develop manuals, represent the product to customers and warfighters, and travel roughly 50% domestically and internationally.

Qualifications

• Bachelor’s in Electrical/Mechanical/Aerospace or related field with 8+ years of experience; or Master’s with 6+ years.
• Experience in field service engineering, flight test support, or complex systems integration in deployed environments.
• Proven capability as a super-user troubleshooting hardware-to-software interactions and avionics systems.
• Active US Security Clearance or ability to obtain one; travel ~50% domestically and internationally.

Responsibilities

• Lead engineering support workstreams for deployed J208 aircraft and GCS on-site.
• Diagnose and resolve complex multidisciplinary issues across mechanical, electrical, avionics and flight software.
• Brief stakeholders on system health, readiness, and analytical results.
• Represent the product during field operations with customers and military/civil authorities.
• Capture field anomalies and feed improvements back to development teams.
• Develop procedures and guidelines for field test and maintenance personnel.
• Advise cross-functional teams on maintenance matters with flight-safety implications.
• Manage on-site diagnostics and tooling during evaluations; travel about 50%.

Skills

Field service engineering

Flight test support

Systems integration

Troubleshooting hardware-to-software

Travel readiness

Technical communication

US Security Clearance eligibility

Education

Bachelor: Electrical Engineering / Mechanical Engineering / Aerospace Engineering or related

Master's degree (preferred) in related field

Tools

Python

Telemetry analysis tools

Job description

Senior Field Service Engineer - Advanced Development

Job Locations US-CA-Concord

Category Flight Research

Type Regular Full-Time

Company Overview

Joby Advanced Development designs, develops, and flight-tests novel aircraft using a software-first autonomy approach. We build and deploy autonomy, perception, planning, and radar systems across conventional, electric, and hydrogen-electric aircraft in both CTOL and VTOL configurations.

Overview

Joby Aviation is seeking a Senior Field Service Engineer to provide advanced engineering support and liaison for J208 aircraft (a Cessna Caravan integrated with Superpilot autonomy technology) deployed on Operational Evaluations. Reporting to the Operational Evaluation Deployment Lead, this position serves as the primary technical subject matter expert responsible for troubleshooting complex mechanical, electrical, and avionics interactions with flight control and Ground Control Station (GCS) software in field environments. In this role, you will represent the product and program to current and prospective customers, while partnering directly with developmental engineering to flow lessons learned and technical updates back into future product iterations.

This role will support prototype aircraft. Manuals will not be complete, and you will play a large role in developing them.

Responsibilities

• Own and manage engineering support workstreams for deployed J208 aircraft and Ground Control Stations, serving as the primary technical subject matter expert on-site
• Diagnose and resolve complex, multidisciplinary technical issues involving mechanical, electrical, avionics, and flight software interactions in creative and effective ways, in many instances for the first time with the product
• Brief internal and external stakeholders on complex technical systems, analytical results, and engineering judgment concerning system health and mission readiness
• Represent the J208 product and flight evaluation program to prospective and current military and civil customers during deployed field operations
• Partner closely with developmental engineering teams to capture field anomalies, software bugs, and hardware improvements, establishing systematic feedback loops for continuous product updates
• Develop procedures, operational workarounds, and technical guidelines for deployed flight test and maintenance personnel
• Frequently advise cross-functional teams on complex field maintenance matters, considering downstream implications on overall flight safety and program timelines
• Manage on-site engineering diagnostics and tooling during operational evaluations while traveling roughly 50% CONUS and OCONUS

Required

• Bachelor’s degree in Electrical Engineering, Mechanical Engineering, Aerospace Engineering, or related technical discipline with 8+ years of relevant engineering experience, Master’s degree with 6+ years, or equivalent practical experience
• Extensive, demonstrated experience in field service engineering, flight test support, or complex systems integration in deployed environments
• Proven capability as a super-user in troubleshooting hardware-to-software interactions, digital data buses, and electrical or avionics systems
• Active US Security Clearance, or ability to obtain and maintain a US Security Clearance post-hire
• Willingness and ability to travel roughly 50% domestically (CONUS) and internationally (OCONUS)

This position must meet US export control compliance requirements, therefore a candidate must qualify as a “US Person” as defined by 22 C.F.R. § 120.15. “US Person” includes US Citizens, lawful permanent residents, refugees, or asylees.

Desired

• Prior experience supporting autonomous flight control systems, uncrewed ground control stations, or fly-by-wire architectures
• Demonstrated experience conducting field service engineering or flight test support specifically on US military installations
• Familiarity with telemetry analysis tools and scripting languages (e.g., Python) for flight software log diagnostics
• Strong technical communication skills with a track record of partnering with cross-functional development teams and external customer stakeholders

Compensation at Joby is a combination of base pay and Restricted Stock Units (RSUs). The target base pay for this position is $167,900 - $202,600/yr. The compensation package will be determined by job-related knowledge, skills, and experience.

Joby also offers a comprehensive benefits package, including paid time off, healthcare benefits, a 401(k) plan with a company match, an employee stock purchase plan (ESPP), short-term and long-term disability coverage, life insurance, and more.

Additional Information

Joby is an Equal Opportunity Employer.