Senior Field Service Engineer

Radiant Dev; United States; Hybrid; USD 108,000 - 132,000; Full time

Benefits offered by this job

Quarterly bonus

Stock vesting

Full medical benefits

Employee stock purchase program

Profit sharing

Job summary

A technology solutions firm is seeking a proactive Field Application Engineer to drive technical engagement and revenue growth in the military and aerospace sectors. This role involves strategic outreach to key customers in North America, with responsibilities including technical support and collaboration with internal teams. The ideal candidate has 5+ years of experience in technical sales, possesses strong technical knowledge, and can maintain customer relationships. The position offers a competitive compensation package including bonuses, stock options, and full medical benefits.

Qualifications

• 5+ years of experience in Field Applications or Technical Sales in semiconductor or defense/aerospace.
• Proven ability to manage complex technical engagements and influence design decisions.
• Willingness to travel domestically and occasionally internationally.

Responsibilities

• Identify key customer opportunities across North America.
• Serve as the primary technical interface for customers.
• Initiate contact with target accounts and drive technical discussions.
• Collaborate with teams to align customer needs with product capabilities.
• Support future growth initiatives targeting European security companies.

Skills

Technical Sales

Systems Engineering

Customer Engagement

Communication Skills

Presentation Skills

Education

Bachelor’s degree in Electrical Engineering

Master’s degree preferred

Tools

FPGA

MRAM

Embedded Systems

Job description

Note – if living in Chandler AZ will be asked to report onsite 3 days a week.

Travel: 30-50% Travel in the US.

Compensation: $120K or greater DOE and geographic location + 10-30%.

Bonus quarterly based on MBO’s (Management by Objectives), Stock vesting and full medical benefits, employee stock purchase program and profit sharing.

ITAR: Client works with many Government contractors that require employee compliance with ITAR Classification, so all applicants must meet that criteria.

Position Overview

Our client is seeking a proactive, outbound-focused Field Application Engineer (FAE) to drive technical engagement and revenue growth for our high reliability product families. This role is centered on strategic outreach to top-tier HiRel, Military, and Aerospace primes and contractors across the USA and Canada, with future expansion into European security markets. While not a sales role in title, the ideal candidate will possess a strong sales mindset identifying, initiating, and nurturing high-value technical engagements that lead to design wins and long-term customer relationships.

Key Responsibilities

• Strategic Engagement: Proactively identify and pursue the top key customer opportunities across North America, focusing on primes and contractors.
• Technical Leadership: Serve as the primary technical interface for customers, providing deep product knowledge, application support, and design guidance for Company’s high reliability product family.
• Outbound Focus: Initiate contact with target accounts, drive technical discussions, and uncover new opportunities through field visits, calls, and virtual meetings.
• Cross-Functional Collaboration: Work closely with Sales, Marketing, Product Management, and Engineering to align customer needs with Company’s roadmap and capabilities. Drive internal opportunity plans and pipeline management to ensure high conversion of top opportunities.
• Product Support: Work closely with internal team to ensure all required product support documentation, application notes, device models and reference platforms are available for product launches.
• Product Planning & Customer Advocacy: Drive product planning and customer advocacy internally to continue to position Company on the leading edge of high reliability persistent memory applications.
• Market Expansion: Support future growth initiatives targeting European security companies such as Thales, Leonardo, and BAE Systems.
• Customer Advocacy: Represent the voice of the customer internally, helping shape product features, documentation, and support strategies.
• Revenue Impact: Contribute directly to regional revenue growth by enabling design wins and accelerating time-to-market for customer programs.

Qualifications

• Bachelor’s degree in Electrical Engineering, Computer Engineering, or related field (Master’s preferred).
• 5+ years of experience in Field Applications, Systems Engineering, or Technical Sales in the semiconductor or defense/aerospace industry.
• Strong alignment to the customers in the HiRel/Mil/Aero markets with established technical relationships.
• Strong understanding of HiRel/Mil/Aero system requirements and radiation testing & performance requirements for MRAM devices in radiation-sensitive environments.
• Familiarity with memory technologies, especially MRAM, is a plus.
• Embedded system knowledge of MCUs, CPUs, GPUs, and FPGAs with embedded hard and soft CPU cores.
• Understanding of FPGA NVM boot device requirements with respect to read and write speed for configuration updates.
• Proven ability to manage complex technical engagements and influence design decisions.
• Excellent communication, presentation, and interpersonal skills.
• Ability to document technical ideas and concepts in the form of app notes and white papers.
• Understanding of Failure Analysis process and techniques to assist customers.
• Willingness to travel domestically and occasionally internationally.

Preferred Attributes

• Experience working with primes and Tier 1 contractors.
• Ability to think commercially while maintaining technical depth.
• Self-starter with a hunter mindset and a passion for building customer relationships.
• Comfortable navigating both engineering and procurement organizations.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Engineering and Sales

Industries

• Aviation and Aerospace Component Manufacturing
• Defense and Space Manufacturing