Senior Field Service Engineer

Insight Global; Hillsboro (OR); Presencial; USD 70.000 - 110.000; Jornada completa

Descripción de la vacante

Insight Global is seeking a Field Service Engineer to install, troubleshoot, and optimize advanced semiconductor metrology systems at customer sites. You will be the customer-facing technical resource, responsible for maintenance, upgrades, and performance analysis in fab environments.

The role requires 3+ years of engineering or field service experience, strong mechanical/electrical troubleshooting, data interpretation, and proficient Excel use.

Formación

• 3+ years of engineering or field service experience in semiconductor environments.
• Experience with semiconductor metrology systems and fab environments.
• Strong mechanical and electrical troubleshooting skills.
• Ability to analyze data, trends, graphs, and dashboards.
• Proficient with large Excel datasets.
• Willingness to work compressed day/night shifts and travel up to 20%.

Responsabilidades

• Troubleshoot, repair, and maintain semiconductor metrology systems.
• Support tool installations, upgrades, and customer training.
• Analyze tool performance data and assist with process improvement.
• Manage spare parts inventory and service reporting.
• Collaborate with customers, engineering, and sales teams.
• Provide technical support in the fab environment while adhering to safety and operational procedures.

Conocimientos

Analytical thinking

Troubleshooting

Customer-facing communication

Willingness to travel

Herramientas

Excel

Descripción del empleo

Job Description

A client of Insight Global is seeking a Field Service Engineer to support advanced semiconductor metrology systems at customer sites. This individual will install, maintain, troubleshoot, and optimize metrology equipment while serving as a customer-facing technical resource. Strong analytical thinking, troubleshooting ability, and communication skills are critical.

Responsibilities:

• Troubleshoot, repair, and maintain semiconductor metrology systems
• Support tool installations, upgrades, and customer training
• Analyze tool performance data and assist with process improvement
• Manage spare parts inventory and service reporting
• Collaborate with customers, engineering, and sales teams
• Provide technical support in the fab environment while adhering to safety and operational procedures

Skills and Requirements

• 3+ years of engineering, equipment engineering, field service, maintenance, or semiconductor manufacturing experience
• Semiconductor industry experience and understanding of fab environments/processes
• Strong mechanical and electrical troubleshooting skills
• Analytical mindset with ability to interpret data, trends, graphs, and dashboards
• Comfortable working with large Excel datasets
• Customer-facing communication skills
• Willingness to work compressed day/night rotating schedules
• Ability to travel up to 20% for training

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to [e-mail].