Senior Field Security Investigator

GEICO; Hackensack (NJ); On-site; Full time

Job summary

Join a leading insurance company as a Senior Field Security Investigator, where you'll conduct investigations into fraud cases. This role involves interviewing, evaluating information, and collaborating with various departments to ensure efficient claims handling. Ideal candidates will have a strong background in investigations and customer service, along with the ability to manage complex cases effectively. This position offers competitive salary and comprehensive benefits.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

Paid Time Off

401(k)

Tuition Assistance

Paid Training

Qualifications

• 5 years of insurance claims investigative experience or 7 years of professional investigation experience.
• Ability to gather evidence and draw conclusions for fraud investigations.

Responsibilities

• Conduct investigations of suspected fraud cases against the company.
• Evaluate information credibility and coordinate with outside agencies.

Skills

Investigation

Customer Satisfaction

Documentation

Organizational Skills

Attention to Detail

Education

Associate or Bachelor’s Degree in Criminal Justice

4-year Degree or Higher

Job description

Join to apply for the Senior Field Security Investigator role at GEICO

We have an exciting opportunity to join the SIU team as a Senior Field Security Investigator! As a Senior Field Security Investigator, you will conduct investigations of suspected cases of fraud or other illegal activities against the Company, including interviewing, database inquiries, taking statements, and locating sources of information and witnesses. Responsibilities include evaluating information to determine its credibility, referring, and coordinating investigation assignments to outside agencies, and providing training and support to all departments in the claims handling process.

Applicant must reside in Staten Island, Bronx, Yonkers, Queens, Brooklyn, Manhattan, or Northern New Jersey.

Qualifications

• An associate or bachelor’s degree in criminal justice or a related field, or
• Five years of insurance claims investigative experience (includes TCR1, TCR2, CU, PIP technical and/or PIP litigation desk experience), professional investigation experience with law enforcement agencies, or
• Seven years of professional investigation experience involving economic or insurance related matters
• Experience handling in-person or phone statements from various parties in an investigation in a way that builds GEICO’s customer base and promotes customer satisfaction through efficient, accurate, and courteous interactions
• Ability to gather a broad range of evidence related to an investigation and draw conclusions based on the information collected to the applicable fraud investigation
• Demonstrated ability to organize and prioritize investigative volume workloads and stressful situations
• Must be able to always maintain a professional attitude and appearance
• Must be able to document files in a clear, concise, professional written manner, to be understood by customers, clients, co-workers and other employees of the organization
• Must be able to obtain and maintain a valid driver’s license, certifications and permits in accordance with state and federal regulations, and company and departmental standards
• Must be able to lift and carry materials and equipment and lift them to and from vehicles and carry them up and down steps
• Must be able to climb on, off, in, around and under vehicles, including but not limited to RVs and commercial vehicles
• Must be able to exercise caution and awareness of surroundings while performing the essential duties of the position
• Must be able to learn and apply large amount of technical and procedural information
• Knowledge of city, state, and local regulations, legal concepts, case law, medical treatments, and medical terminology

Desired Qualifications

• 4-year Degree or higher
• Current or prior SIU investigations experience working in diverse teams across different SIU job functions
• Experience handling: financial, casualty, bodily injury, worker’s compensation, commercial, marine, auto, property and underwriting fraud investigations
• Ability to handle complex fraud cases and/or rings
• Knowledge on how to use public record systems, and/or claims and policy databases to support an investigation
• Ability to work with minimal direct supervision and manage an active case load
• Related professional designations (e.g. CIFI, CFE, FCLA, CPCU, etc.)

Salary & Benefits

Annual Salary: $35.74 - $56.08

The above salary range is a general guideline. Multiple factors are considered for final offer, including experience, education, location, and market conditions.

Benefits include medical, dental, vision insurance, paid time off, 401(k), tuition assistance, and paid training. GEICO is an equal opportunity employer and provides accommodations for applicants with disabilities.