Senior Field Applications Specialist -

Beckman Coulter Diagnostics; City of Syracuse (NY); Remote; USD 80,000 - 100,000; Full time

Job summary

Beckman Coulter Diagnostics is seeking a Senior Field Applications Specialist to validate new instrument installations and support customers in Syracuse, NY. This remote role involves extensive customer interaction, training, and collaboration with cross-functional teams. Ideal candidates will have an Associate's degree and experience with Beckman Coulter instruments.

Benefits

Comprehensive benefits package

Paid time off

401(k) plan

Qualifications

• Minimum of 1 or more years of experience operating Beckman Coulter instrumentation.
• Experience in medical technology and standard laboratory practices is a plus.

Responsibilities

• Ensure customer is prepared for validation and assess key operator performance.
• Complete validation studies and provide onsite training.
• Drive revenue growth through identifying assay opportunities.

Skills

Customer Support

Validation

Training

Education

Associate's degree

Job description

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Wondering what’s within Beckman Coulter Diagnostics? Take a closer look.

At first glance, you’ll see that for more than 80 years we have been dedicated to advancing and optimizing the laboratory to move science and healthcare forward. Join a team where you can be heard, be supported, and always be yourself. We’re building a culture that celebrates backgrounds, experiences, and perspectives of all our associates. Look again and you’ll see we are invested in you, providing the opportunity to build a meaningful career, be creative, and try new things with the support you need to be successful.

Beckman Coulter Diagnostics is proud to work alongside a community of six fellow Diagnostics Companies at Danaher. Together, we’re working at the pace of change to improve patient lives with diagnostic tools that address the world’s biggest health challenges.

The Senior Field Applications Specialist (FAS) is responsible for the validation of new instrument installations to ensure they meet Beckman Coulter and customer-stated requirements.

This position is part of the Service Organization and will work fully remote supporting a territory in Albany, Binghamton, Syracuse, New York and surrounding areas. At Beckman Coulter, our vision is to relentlessly reimagine healthcare, one diagnosis at a time.

You will be a part of the Field Applications team and report to the Technical Applications Supervisor responsible for working directly with the customer Key Operator during validation to reinforce training and ensure customer staff is properly prepared to use and maintain instrumentation.

The FAS, working closely with many cross-functional teams including Tech Support, Field Service, Sales, and Customer Training, is responsible for addressing customer questions and concern regarding instrument operation and assay performance, in accordance with published specifications and regulatory body requirements. If you thrive in a fast-paced role and want to work to build a world-class service organization—read on.

In this role, you will have the opportunity to:

• Ensure the customer is properly prepared for validation and meeting milestones for established implementation timeline and assess customer key operator performance and knowledge. Continue to provide both onsite and remote phone support to customers for assay and QC-related questions and provide onsite training for proper operation of instrumentation.
• Complete validation studies on instrumentation including, but not limited to instrument set-up, calibration, precision studies, and method comparisons.
• Drive revenue growth through determining assay growth opportunities while working with customers.
  
  

The essential requirements of the job include:

• Associate's degree
• Minimum of 1 or more years of experience operating the Beckman Coulter urinalysis and/or hematology instrumentation.
  
  

Travel, Motor Vehicle Record & Physical/Environment Requirements:

• Must have a valid driver’s license with an acceptable driving record.
• Must be willing to travel domestically up to 80% based on the need of the position.
  
  

It would be a plus if you also possess previous experience in:

• Medical technology
• Standard Laboratory Practices, including Quality Control, record keeping, and regulatory requirements (CAP, CLIA, COLA)
• Advanced understanding of Diagnostics or Healthcare Industry with heavy emphasis on Laboratory Regulatory environment.
  
  

At Beckman Coulter Diagnostics we believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, remote working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is eligible for a remote work arrangement in which you can work remotely from your home. Additional information about this remote work arrangement will be provided by your interview team. Explore the flexibility and challenge that working for Beckman Coulter Diagnostics can provide.

The hourly range for this role is $38.46 - $45.67. This is the range that we in good faith believe is the range of possible compensation for this role at the time of this posting. This range may be modified in the future.

This job is also eligible for bonus/incentive pay.

We offer comprehensive package of benefits including paid time off, medical/dental/vision insurance and 401(k) to eligible employees.

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.

Note: Residency within Albany, Binghamton, Syracuse, New York, or ability to relocate required.

Join our winning team today. Together, we’ll accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.

For more information, visit www.danaher.com.

Danaher Corporation and all Danaher Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. We value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.

The EEO posters are available here.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us at [e-mail] to request accommodation.

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Job function

  Research, Analyst, and Information Technology

• Industries

  Medical Equipment Manufacturing

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