Senior Field Applications Scientist — Genomics Training & Support

Illumina; San Diego (CA); On-site; USD 98,000 - 148,000; Full time

Benefits offered by this job

Bonus or Commission

Equity potential

Comprehensive benefits

Job summary

Illumina is seeking a Sr Field Applications Scientist in the United States to provide expert technical presentations, laboratory development activities, and scientific support for core products. You will train external clients and commercial colleagues, troubleshoot protocols, and present at conferences to showcase technology capabilities.

Ideal candidates have 5+ years of related experience with life sciences degrees, strong communication skills, and a background in molecular biology or

Qualifications

• Typically requires a minimum of 5 years of related experience with a Bachelor’s degree; or 3 years and a Master’s degree; or a PhD without experience; or equivalent work experience.
• BS degree in the life sciences or related field; advanced degree preferred
• 2-5 years customer support experience
• At least 5 years laboratory experience, including technical troubleshooting
• MS Office expertise
• Experience in healthcare and pharmaceutical industries preferred
• Experience training others preferred
• Familiarity with CRM systems preferred
• Ability to work in a fast-paced, team-oriented environment with strict deadlines
• Strong communication skills and the ability to establish and maintain relationships
• Demonstrated understanding and technical mastery of the needs of scientific customers and core laboratories including experience with successful technology applications and study designs
• Molecular biology or biochemistry experience with nucleic acid or protein research techniques desired
• Results-oriented with a drive to find solutions to problems
• Self-motivated, disciplined self-starter with an ability to work independently
• Ability to adapt to change and work effectively on various assignments
• Good organizational and planning skills, strong attention to detail and accuracy
• Strong learning agility with an ability to learn, understand, and communicate complex technical/medical terminology and to maintain the required technical expertise including competitive product knowledge
• Excellent presentation skills

Responsibilities

• Support and train external clients in core technologies
• Train and onboard commercial team members for effective scientific support
• Perform light activities related to equipment inspection in a laboratory setting
• Ability to present technology and capabilities in large scientific meetings and conferences
• Deliver technology presentations to potential clients
• Support commercial team and customers with technical knowledgebase and problem solving
• Advise customers on technical aspects such study design, product selection and positioning, and competitor differentiation; apply innovative solutions to address technical and strategic barriers
• Maintain in-depth knowledge of Illumina’s product portfolio and articulate the value proposition to diverse customer segments
• Assess equipment and laboratory technical capabilities for technology transfer opportunities
• Troubleshoot protocols being run in client labs
• Train sales team members on messaging, as appropriate
• Document all technical inquiries in Salesforce system

Skills

Technical presentations

Training others

Laboratory experience

Problem solving

Communication skills

Study design

Nucleic acid research

Self-motivation

Team environment

Education

Bachelor’s degree in life sciences

MS degree preferred

PhD without experience

Tools

CRM systems

MS Office

Salesforce

Job description

Illumina is seeking a Sr Field Applications Scientist in the United States to provide expert technical presentations, laboratory development activities, and scientific support for core products. You will train external clients and commercial colleagues, troubleshoot protocols, and present at conferences to showcase technology capabilities.

Ideal candidates have 5+ years of related experience with life sciences degrees, strong communication skills, and a background in molecular biology or