Senior Field Application Scientist - Pacific Northwest

Remote Genie; Pacific (MO); Remote; USD 102,000 - 125,000; Full time

Benefits offered by this job

Stock options

Sales commission

Health insurance (no cost)

401k with company match

Flexible PTO

Job summary

Element Biosciences seeks a Senior Field Applications Scientist to support customers in the Pacific Northwest. This remote role requires frequent travel to customer sites, with strong emphasis on NGS library construction, cell biology, and multiomics.

You will train customers, collaborate with sales and product teams, and provide technical leadership across the territory. The role demands 6+ years (or equivalent) in NGS workflows, excellent communication, and the ability to work with

Qualifications

• Bachelor’s degree with 6+ years in NGS library construction or equivalent education/experience.
• Masters with 4+ years or PhD with 2+ years in NGS-related work preferred.
• Experience with NGS sequencing instrument setup and run configuration.
• Experience with cell biology, microscopy and multiomics preferred.
• Strong communication and problem-solving skills; collaborative mindset.

Responsibilities

• Frequent travel to customer sites for support.
• Troubleshoot issues related to biochemistry, assay design, and software.
• Provide technical training to customers and the commercial team.
• Offer professional, tactful interactions and deep technical knowledge.
• Deliver strategic feedback to marketing and product teams; lead beta tests.
• Work independently on complex issues with senior leadership input.
• Assist sales/marketing in pre- and post-sales activities requiring technical depth.
• Deliver customer trainings/workshops, both in-person and remote.

Skills

Problem-solving

Communication

Relationship building

Collaboration

Account management

Education

Bachelor’s degree in relevant field

Master’s degree

PhD

Tools

NGS instruments

NGS workflows

Microscopy

Job description

At Element Biosciences, we are passionate about our mission to empower the scientific community with more freedom and flexibility to accelerate our collective impact on humanity. We have built a highly efficient product-driven organization where employees can learn, grow, and thrive in a challenging but encouraging environment. We are committed to scientific integrity, collegiality, honesty, objectivity, and openness.

We are seeking an experiencedSenior Field Applications Scientist who will play a pivotal role supporting our growing customer base in the Pacific Northwest Region. This is an incredible opportunity for someone who is passionate about seeing customer success and winning for the company. We are looking for a candidate with a solid background in NGS sample and library prep workflows as well as cell biology. The hired candidate will need to be physically located in the territory and be willing to travel frequently to customer sites. This role will report to the Director, Global Field Applications, and will be a remote role supporting our Pacific Northwest customers.

If you possess the following and want to make a meaningful impact, we invite you to explore this role.

Essential Functions and Responsibilities:

• Frequently traveling to the customer site is required
• Troubleshooting issues related to user’s technical skills, biochemistry/assay design, experimental design, software, and instruments
• Supporting commercial team and customers in their technical applications and providing product training
• Displaying professionalism, understanding, tact, fairness, and technical knowledge in all customer interactions
• Providing strategic and competitive feedback to marketing and product development teams, and independently leads or manages beta tests at customer sites
• Working independently on significant and unique issues requiring collaboration with key decision-makers and senior managers across the organization which may impact future products, concepts, and technologies
• Assisting sales and marketing on pre and post strategic sales activities requiring both technical depth and market knowledge
• Delivering customer training and workshops, both in-person and remote
• Utilizing service CRM software to accurately identify and document customer opportunities
• Collaborating with internal partners to resolve customer issues and improve processes

Education and Experience:

• Bachelors degree with 6+ years, Masters degree with 4+ years or PhD with 2+ years in NGS library construction (a combination of experience and education may be considered)
• Experience with NGS sequencing instrument and sequencing run set up along with NGS sample and library prep workflows is preferred
• Experience with cell biology, microscopy, and multiomics is preferred
• Must be highly motivated and have strong problem-solving ability
• Excellent communication and strong relationship building skills
• Highly collaborative and adaptable; able to work well within multidisciplinary teams
• Skilled in nucleic acids and protein analytical methods
• Generate high quality and reproducible wet-lab data from established protocols
• High degree of comfort navigating technical project discussions
• Must be able to work independently and as a team player
• Demonstrated account management skills

Physical Requirements:

• Frequently moves boxes weighing up to 20 pounds
• Must be flexible in working hours as this position may require customer support during non-regular business hours

Location:

• Remote – Pacific Northwest

Travel:

• Domestic travel up to 80%

Job Type:

• Full-time/Exempt

Base Compensation Pay Range:

• $102,000 - $125,000

_In addition to base compensation noted above, you will be eligible for stock options, sales commission, no cost health insurance plans, 401k with company match, and flexible paid time off._

_Please note: Base compensation will depend on multiple factors, including geographic location, qualifications, and experience._

We foster an environment such that all people are afforded the freedom to pursue their passions without regard to race, color, religion, national or ethnic origin, gender (including pregnancy), sexual orientation, gender identity or expression, age, disability, veteran status or any other characteristics protected by law.