Senior Ferry Service & Scheduling Leader

State of Washington; Seattle (WA); Hybrid; USD 90,000 - 120,000; Full time

Benefits offered by this job

Flexible/hybrid remote work options

Paid holidays and vacation days

Tuition assistance

Healthcare options and retirement plan

Job summary

Washington State Ferries (WSF), a division of the Washington State Department of Transportation, seeks a Senior Transportation and Service Planner to shape Puget Sound ferry service. You will influence service planning, schedules, and performance analysis to support safe, reliable operations and informed decisions.

Join a team advancing Service Excellence, Improved Communication, and Empowered People while upholding WSF values.

Qualifications

• Growth mindset and willingness to learn.
• Service-oriented with a focus on public needs.
• Clear and responsive communication.
• Collaborates across multiple departments within WSF/WSDOT.
• Thinks strategically to align daily work with long-term goals and system-wide results.
• Leads cross-functional projects and manages timelines.
• Uses critical thinking to identify issues and craft solutions.
• Experience presenting plans to external stakeholders.
• Experience with data systems.

Responsibilities

• Lead or coordinate major multi-modal transportation projects and represent WSF on project committees.
• Determine service needs and develop service plans; adjust quarterly schedules.
• Maintain analytical methods to improve service based on needs, costs, and goals.
• Support outreach, prepare communications, explain constraints, incorporate feedback into schedules.
• Evaluate capital programs for alignment with agency objectives and minimize disruptions.
• Collect and share ridership, reliability, and on-time performance data.
• Coordinate schedules and regional partnerships for multimodal connectivity.
• Uphold agency priorities and values in leadership actions.

Skills

Growth Mindset

Service-Oriented

Clear Communication

Collaboration

Big Picture Thinking

Project Management

Critical Thinking

Stakeholder Presentation

Data Systems

Job description

Washington State Ferries (WSF), a division of the Washington State Department of Transportation, seeks a Senior Transportation and Service Planner to shape Puget Sound ferry service. You will influence service planning, schedules, and performance analysis to support safe, reliable operations and informed decisions.

Join a team advancing Service Excellence, Improved Communication, and Empowered People while upholding WSF values.