Senior Federal ICAM Program Manager - 24x7 Ops

Jazz Solutions Inc; Rockville (MD); Hybrid; USD 120,000 - 160,000; Full time

Job summary

Jazz Solutions Inc. in the Washington, DC area seeks a Program Manager to lead a large-scale ICAM/PAM Managed Service Offering for federal clients.

You will provide program leadership, customer engagement, and cross-team coordination across SailPoint IdentityIQ, CyberArk PAM, cloud and cybersecurity services. You will ensure contractual delivery against SLAs, QA measures, security requirements, schedules, and mission objectives while coordinating multiple teams and federal stakeholders.

Qualifications

• Bachelor’s degree or related field with 12+ years of relevant experience, including 7+ years leading federal IT/cybersecurity programs.
• Proven program management of large federal managed services involving ICAM/IAM, PAM, cybersecurity, cloud or CDM capabilities.
• Experience managing FFP and T&M work, SLA/QASP-based performance, staffing, financial performance, risks and subcontractors.
• Working knowledge of SailPoint IdentityIQ, CyberArk PAM, AWS GovCloud/FedRAMP High, Splunk, ServiceNow/ITSM, FISMA/RMF, HA/DR operations.
• PMP certification required.

Responsibilities

• Serve as the primary contractor program management interface with Government leadership, COR/COTR, and stakeholders.
• Manage performance across BPA Calls/task orders ensuring scope, staffing, deliverables and SLAs are met.
• Oversee integrated delivery across SailPoint TCCM/CREDMG, CyberArk TCPAM/PRIVMGMT, IRS BEARS/PUMAS, and cloud/on-prem environments.
• Lead risk management, staffing, and executive reporting to Government leadership.
• Coordinate Agile planning and cross-team dependencies; maintain status reviews and runbooks.

Skills

Strong communicator

Leadership

Agile/Scrum

Problem solving

Organizational skills

Education

Bachelor’s degree

Tools

SailPoint IdentityIQ

CyberArk PAM

AWS GovCloud

Splunk

ServiceNow/ITSM

FISMA/RMF

Job description

Jazz Solutions Inc. in the Washington, DC area seeks a Program Manager to lead a large-scale ICAM/PAM Managed Service Offering for federal clients.

You will provide program leadership, customer engagement, and cross-team coordination across SailPoint IdentityIQ, CyberArk PAM, cloud and cybersecurity services. You will ensure contractual delivery against SLAs, QA measures, security requirements, schedules, and mission objectives while coordinating multiple teams and federal stakeholders.