Senior Family Services Coordinator - Donor Support

Sfldonor; Miami, Northern (FL, KY); Hybrid; USD 52,000 - 78,000; Full time

Job summary

Nevada Donor Network, Inc. is seeking a Family Services Coordinator to support donor families through the donation process. You will screen, educate, obtain authorization, and provide bereavement support in collaboration with hospital staff.

This role requires rapid response to referrals, interagency coordination, and ongoing education of hospital teams. The position emphasizes compassionate communication and adherence to NDN standards and policies.

Qualifications

• Responds to donor referrals within 20 minutes.
• Responds on-site to potential donors within 90 minutes.
• Collects clinical information to determine donor suitability.
• Discusses donation options with families per hospital guidelines.
• Coordinates with hospitals to maximize responsiveness.

Responsibilities

• Screen and evaluate potential donors and provide information to families.
• Obtain authorization for donation following ND N standards.
• Provide bereavement support to families and hospital staff.
• Collaborate with hospital staff to coordinate donor processes.
• Participate in education programs and aftercare activities.

Skills

Communication

Teamwork

Bereavement support

Family liaison

Job description

Nevada Donor Network, Inc. is seeking a Family Services Coordinator to support donor families through the donation process. You will screen, educate, obtain authorization, and provide bereavement support in collaboration with hospital staff.

This role requires rapid response to referrals, interagency coordination, and ongoing education of hospital teams. The position emphasizes compassionate communication and adherence to NDN standards and policies.