Senior Facilities Service Manager - Mechanical (M3)

Oracle; Michigan; On-site; USD 120,100 - 251,600; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) Savings Plan with company match

Flexible vacation and paid time off

Paid parental leave and adoption assistance

Job summary

Oracle is seeking a Mechanical Facilities Technician Manager in Saline, Michigan, to lead a team responsible for the maintenance and service of mission-critical HVAC systems. The ideal candidate will have substantial experience in critical environments and will be charged with building and improving a self-perform maintenance program.

This includes overseeing all maintenance and service execution while ensuring that the site supports 24/7 operations and maintains high service standards. Oracle offers a competitive salary and a comprehensive benefits package.

Qualifications

• 3–5+ years of experience in HVAC, critical facilities maintenance, or similar environments.
• 1–3+ years of experience leading technicians or service teams.
• Strong practical understanding of large‑scale cooling systems and HVAC operations.

Responsibilities

• Lead the onsite mechanical facilities technician team for mission‑critical cooling and HVAC systems.
• Build and lead an in‑house self‑perform maintenance program for mechanical systems.
• Oversee maintenance and service execution for large‑scale mechanical infrastructure.

Skills

Crisis management

Service leadership

Leadership development

Strong communication

Operational judgment

Education

Associate’s or Bachelor’s degree in Mechanical Engineering

Tools

CMMS systems

HVAC trade license

Job description

Job Overview

This role focuses on service execution, uptime protection, mean time to repair reduction, and long‑term asset performance in a mission‑critical environment. A key objective is to build, lead, and continuously improve an in‑house self‑perform maintenance program, ensuring the team has the capability, processes, and discipline needed for safe maintenance and troubleshooting activities.

Eligibility and Location Requirements

U.S. citizenship required. The position is located onsite in Saline, Michigan; relocation assistance may be available per Oracle policies.

Key Responsibilities

• Lead the onsite mechanical facilities technician team responsible for maintenance, troubleshooting, repairs, and service execution for mission‑critical cooling and HVAC systems.
• Serve as direct manager for Mechanical Facilities Technicians, providing day‑to‑day leadership, work prioritization, coaching, performance management, and development.
• Build and lead an in‑house self‑perform maintenance program for mechanical systems, including planning, training, execution standards, and continuous improvement.
• Oversee maintenance and service execution for large‑scale mechanical and cooling infrastructure, including chillers, CRAH/CRAC units, pumps, cooling towers, heat exchangers, piping systems, and associated controls interfaces.
• Manage vendors, contractors, and internal service teams, enforcing SLAs, workmanship standards, response expectations, and safe execution practices.
• Track system health, equipment reliability, energy performance, maintenance effectiveness, and service execution metrics to improve uptime and reduce repeat failures.
• Own mechanical safety programs, regulatory compliance, and technician training related to maintenance execution, refrigerant handling, contractor oversight, and safe work practices.
• Support incident response, service restoration, capacity changes, maintenance planning, and post‑event reviews to strengthen reliability and execution discipline.
• Partner closely with Facility Managers, Engineering, Reliability, Controls, Construction, and Commissioning teams to ensure effective handoffs and maintainability of installed systems.
• Drive continuous improvement in maintenance procedures, spare parts readiness, documentation quality, technician capability, and service response standards.
• Ensure the site supports 24/7 mission‑critical operations through proper staffing, escalation readiness, training, and maintenance planning.

Ideal Candidate Profile

• 3–5+ years of experience in HVAC, mechanical service, critical facilities maintenance, or similar uptime‑critical environments such as data centers, healthcare, industrial plants, semiconductors, or large commercial infrastructure.
• 1–3+ years of experience leading technicians, service teams, or field maintenance operations.
• Strong practical understanding of large‑scale cooling systems, HVAC service operations, controls interfaces, redundancy strategies, and energy‑performance considerations.
• Experience managing maintenance execution, vendor performance, technician development, and incident response.
• Associate’s or Bachelor’s degree in Mechanical Engineering, HVAC technology, facilities management, or a related field preferred; equivalent technical and field leadership experience also valued.

Skills And Competencies

• Strong crisis management and service leadership in high‑availability environments.
• Proven ability to improve maintenance quality, service reliability, and execution discipline.
• Strong people leadership with the ability to develop technicians and reinforce accountability.
• Clear communicator who can coordinate across operations, engineering, and vendor teams.
• Strong operational judgment and ability to prioritize in time‑sensitive situations.

Preferred Skills / Certifications

• Experience with mission‑critical cooling infrastructure including chillers, CRAH/CRAC systems, pumps, cooling towers, heat exchangers, valves, and mechanical distribution systems.
• Familiarity with BMS/controls integration, alarm response, trend analysis, and service coordination with automation teams.
• Experience with preventive maintenance, predictive maintenance, CMMS systems, energy optimization, and service KPI tracking.
• EPA Section 608 Certification preferred where refrigerant handling applies.
• HVAC trade license or mechanical certification where applicable.
• OEM training or manufacturer certifications related to chillers, cooling systems, controls platforms, or critical mechanical equipment preferred.
• OSHA 30 preferred.

Physical Demands / Work Environment

The position is mission‑critical onsite, supporting 24/7 operations. Regular attendance, schedule flexibility, and readiness to respond are required. Tasks include frequent walking, bending, kneeling, crouching, pushing/pulling objects, and climbing stairs. Lifting up to 39 pounds independently and participating in group lifts for loads 40 pounds or greater may be necessary. Maintaining balance while working on ladders or elevated platforms is also required. The work environment is industrial and demands safe execution with or without reasonable accommodation.

Compensation and Benefits

• US: Hiring range $120,100 – $251,600 per year, with potential bonus, equity, and compensation deferral.
• Medical, dental, and vision insurance.
• Short‑term and long‑term disability.
• Life insurance and AD&D.
• Supplemental life insurance (Employee/Spouse/Child).
• Health care and dependent care Flexible Spending Accounts.
• Pre‑tax commuter and parking benefits.
• 401(k) Savings and Investment Plan with company match.
• Paid time off: Flexible vacation for salaried employees; accrued vacation for others; holiday schedule includes 11 paid holidays.
• Paid sick leave: 72 hours at hire, refreshing each calendar year.
• Paid parental leave and adoption assistance.
• Employee Stock Purchase Plan.
• Financial planning and group legal services.
• Voluntary benefits including auto, homeowner, and pet insurance.

Additional Information

Career Level: M3

Disclaimer: Certain U.S. based or U.S. customer or client‑facing roles may be required to comply with applicable immunization/occupational health mandates and/or drug testing requirements.

Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, veteran status, or any other characteristic protected by law. Oracle will consider qualified applicants with arrest and conviction records pursuant to applicable law.