Senior Facilities Service Manager

Insight Global; Texas; On-site; USD 110,000 - 150,000; Full time

Job summary

Insight Global is seeking a Senior Facilities Service Manager to lead the day-to-day mechanical operations of a mission-critical data center while supervising a team of Mechanical Facilities Technicians.

The role requires hands-on people leadership and deep technical knowledge in chillers, CRAC/CRAH units, cooling towers, and HVAC systems, with a track record in highly controlled environments and vendor management.

Qualifications

• This role requires leading the day-to-day mechanical operations of a mission-critical data center.
• Must manage a team of Mechanical Facilities Technicians and drive uptime and reliability.
• Ideal candidate has hands-on leadership in environments with strict operational controls and vendor coordination.

Responsibilities

• Lead day-to-day mechanical operations of a mission-critical data center.
• Manage a team of Mechanical Facilities Technicians.
• Oversee preventive and corrective maintenance across chillers, CRAH/CRAC, cooling towers, pumps, heat exchangers, and HVAC systems.
• Ensure uptime, safety, and maintenance compliance; manage vendors and contractors.

Skills

Mechanical systems

People management

Chiller plant operations

HVAC

Data center operations

Vendor management

Team leadership

Job description

Requires a strong technical background and hands-on experience with mechanical systems.

This is not an entry-level leadership role. Candidates must bring both proven people management experience and technical leadership capabilities.

Ideal experience comes from critical environments with strict operational controls, such as data centers, pharmaceutical manufacturing, semiconductor/chip manufacturing, or similar facilities.

Strong understanding of chillers and chiller plant operations is essential. Candidates who have mastered chiller systems can typically adapt to the broader mechanical infrastructure.

Candidates with general mechanical experience but limited exposure to chillers aren't going to work.

Highly desirable backgrounds include individuals who have worked for manufacturer representatives and led service organizations or service departments.

Target candidates are often found within mechanical systems organizations that specialize in HVAC, chiller systems, and related critical infrastructure equipment.

Job Description

This role is responsible for leading the day-to-day mechanical operations of a mission-critical data center while managing a team of Mechanical Facilities Technicians. The Senior Facilities Service Manager oversees preventive and corrective maintenance activities across critical infrastructure such as chillers, CRAH/CRAC units, cooling towers, pumps, heat exchangers, and HVAC systems. They are accountable for maintaining uptime, responding to equipment failures, driving safety and maintenance compliance, managing vendors and contractors, and improving overall equipment reliability. The ideal candidate is a hands-on people leader who can develop technicians, optimize maintenance programs, reduce downtime, and partner with operations, engineering, and construction teams to support a growing 24/7 critical facilities environment.