Senior Facets Product Configuration Lead

Cognizant; Mangum (NC); On-site; USD 130,000 - 150,000; Full time

Benefits offered by this job

Healthcare benefits

PTO + holidays

401(k) plan

Job summary

Cognizant is seeking a Senior Facets Product Configuration Lead to drive configuration, design, and implementation for healthcare payer clients. You will collaborate with stakeholders, operations teams, architects, developers, and client partners to ensure accurate claims adjudication and efficient benefits administration.

Based in a remote US role, you will mentor configuration specialists, define best practices, and deliver scalable solutions that strengthen platform stability and reduce

Qualifications

• Proven experience in healthcare payer product configuration.
• Strong expertise with Facets Technical and Facets Product Configuration Build.
• Experience designing configuration solutions across healthcare payer platforms.
• Solid understanding of healthcare payer operations, benefit structures, and claims processing workflows.
• Experience with requirements gathering, solution design, testing, defect management, and root cause analysis.
• Proficiency with SQL, PL/SQL, Microsoft SSIS, or related data and integration technologies.
• Demonstrated leadership experience, including stakeholder management, mentoring, and cross-functional team collaboration.
• Strong communication and client-facing skills with the ability to influence business and technical stakeholders.

Responsibilities

• Lead end-to-end product configuration and build activities within Facets and related payer platforms.
• Translate business requirements into scalable configuration designs, technical solutions, and implementation roadmaps that drive operational efficiency and compliance.
• Partner with business, operations, and technology teams to validate configuration outcomes, improve claims accuracy, and enhance member and provider experiences.
• Drive defect management, root cause analysis, and continuous improvement initiatives to strengthen system stability and reduce operational risk.
• Mentor configuration specialists and technical analysts while establishing best practices, reusable standards, and documentation processes that support long-term platform success.

Skills

Facets configuration

Leadership

Stakeholder management

Communication

Tools

SQL

PL/SQL

SSIS

Job description

About The Role

As a Senior Facets Product Configuration Lead, you will make an impact by leading product configuration, solution design, and implementation activities that enable accurate claims adjudication, benefits administration, and operational excellence for healthcare payer clients. You will be a valued member of the Healthcare Payer team and work collaboratively with business stakeholders, operations teams, architects, developers, and client partners.

Location: Remote

Employment Type: Full-Time

Job ID: 00070379231

About The Role

As a Senior Facets Product Configuration Lead, you will make an impact by leading product configuration, solution design, and implementation activities that enable accurate claims adjudication, benefits administration, and operational excellence for healthcare payer clients. You will be a valued member of the Healthcare Payer team and work collaboratively with business stakeholders, operations teams, architects, developers, and client partners.

In This Role, You Will

• Lead end-to-end product configuration and build activities within Facets and related payer platforms to support complex benefit and claims processing requirements.
• Translate business requirements into scalable configuration designs, technical solutions, and implementation roadmaps that drive operational efficiency and compliance.
• Partner with business, operations, and technology teams to validate configuration outcomes, improve claims accuracy, and enhance member and provider experiences.
• Drive defect management, root cause analysis, and continuous improvement initiatives to strengthen system stability and reduce operational risk.
• Mentor configuration specialists and technical analysts while establishing best practices, reusable standards, and documentation processes that support long-term platform success.

Work model

We strive to provide flexibility wherever possible. Based on this role’s business requirements, this is a remote position open to qualified applicants in the United States. Regardless of your working arrangement, we are here to support a healthy work-life balance through our various wellbeing programs.

The working arrangements for this role are accurate as of the date of posting. This may change based on the project you’re engaged in, as well as business and client requirements. Rest assured, we will always be clear about role expectations.

What You Need To Have To Be Considered

• Proven experience in healthcare payer product configuration, benefits administration, and claims adjudication.
• Strong expertise with Facets Technical and Facets Product Configuration Build.
• Experience designing and implementing configuration solutions across healthcare payer platforms.
• Solid understanding of healthcare payer operations, benefit structures, and claims processing workflows.
• Experience with requirements gathering, solution design, testing, defect management, and root cause analysis.
• Proficiency with SQL, PL/SQL, Microsoft SSIS, or related data and integration technologies.
• Demonstrated leadership experience, including stakeholder management, mentoring, and cross-functional team collaboration.
• Strong communication and client-facing skills with the ability to influence business and technical stakeholders.

These will help you stand out

• Experience with Elements configuration and QNXT platforms.
• Knowledge of healthcare regulatory and compliance requirements impacting payer operations.
• Experience leading large-scale configuration initiatives in complex enterprise healthcare environments.
• Strong project delivery, resource planning, and operational management experience.
• Passion for continuous improvement, automation, and driving measurable business outcomes.

Salary And Other Compensation

Applicants will be accepted till 9/15/2026

Cognizant will only consider applicants for this position who are legally authorized to work in the United States without company sponsorship.

• Please note, this role cannot offer visa transfer or sponsorship now or in the future*

The annual salary for this position will be in the range of $130,000 - $150,000 depending on experience and other qualifications of the successful candidate.

This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans.

Benefits:

Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:

• Medical/Dental/Vision/Life Insurance
• Paid holidays plus Paid Time Off
• 401(k) plan and contributions
• Long-term/Short-term Disability
• Paid Parental Leave
• Employee Stock Purchase Plan

Disclaimer:

The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

Our strength is built on our ability to work together. Our diverse backgrounds offer different perspectives and new ways of thinking. It encourages lively discussions, creativity, productivity, and helps us build better solutions for our clients. We want someone who thrives in this setting and is inspired to craft meaningful solutions through true collaboration.

If you are content with ambiguity, excited by change, and excel through autonomy, we’d love to hear from you!