Senior Fac & System Specialist

Duke Energy; Charlotte (NC); Hybrid; USD 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a Senior Facilities & System Specialist to oversee physical security technology across its corporate enterprise. This role requires advanced expertise in Physical Access Control Systems and Video Management Systems, along with strong troubleshooting skills. The ideal candidate will manage multiple projects, ensuring security system designs meet regulatory requirements while collaborating with various teams. Join this innovative firm to make a meaningful impact on security operations and contribute to a safer environment for millions of people.

Qualifications

• 3 years related work experience or 10 years with GED.
• Ability to present to all levels of personnel.

Responsibilities

• Provide daily security program operations support and problem resolution.
• Manage enterprise physical information management system and project support.

Skills

Physical Access Control Systems (PACS)

Video Management Systems (VMS)

System Configuration

Integration and Troubleshooting

Communication Skills

Leadership Skills

Project Management

Education

Bachelor's Degree

High School/GED with 10 years experience

Tools

PSIM

CCTV/Digital Recording Systems

Access Control Systems

Intrusion Detection Applications

Job description

Senior Fac & System Specialist page is loaded

Senior Fac & System Specialist

Apply locations Charlotte, NC time type Full time posted on Posted 2 Days Ago time left to apply End Date: May 13, 2025 (5 days left to apply) job requisition id R34877

More than a career - a chance to make a difference in people's lives.

Build an exciting, rewarding career with us – help us make a difference for millions of people every day. Consider joining the Duke Energy team, where you'll find a friendly work environment, opportunities for growth and development, recognition for your work, and competitive pay and benefits.

Position Summary:

This position serves as the subject matter expert responsible for the configuration, management, and support of all physical security technology deployed across the Duke Energy Corporate Enterprise. This role requires advanced expertise in Physical Access Control Systems (PACS) and Video Management Systems (VMS), along with strong skills in system configuration, integration and troubleshooting.

Responsibilities:

• Provide daily security program operations support. In addition to work in first column, this would also include monitoring system availability and identify issue or failures. Problem resolution including determining root cause, resolution through programming, onsite evaluation, or through manufacturer representative contact or, by assisting IT teams as required. May also require resolution or adjudication of matters by working with other Enterprise Protective Services groups, or with HR or Legal as needed. Position serves as the enterprise technical expert on security system technology operational related matters. Manage enterprise physical information management system through programming new installations, modifying existing facilities, creating and deleting sensor information, generating reports and, assisting Security Coordinators during investigative efforts when necessary. Provide expert interpretation of cultivated data.

• Provide project support and complete work tasks assigned by security technology development or implementation projects. In addition to expectations in the two prior columns, simultaneously manage many small or multiple large projects of various duration involving direct contact with various Enterprise Protective Services disciplines, IT, end users, and partner integrators and/or software vendors. Responsible for the approval of electronic security system designs on major construction projects including all office towers, administration facilities, operations centers, generating facilities, etc. Functions as the technical expert and internal consultant, which ensures the proper liaison with all installation personnel and structural/electrical engineers/architects, on major projects. Prepare and present to management on project status.

• Complete basic administrative tasks such as time reporting, status updates, etc., to support administrative, safety, or other management program execution.

• Responsible for the research of security related technologies and formulating recommendations of new security equipment and applications for incorporation into the enterprise environment including recommendations to accommodate regulatory requirements. Also responsible for ensuring training is developed and presented to operators as it relates to new technologies deployed.

Required/Basic Qualifications:

• Bachelors degree

• 3 years related work experience

• In lieu of Bachelors degree(s) AND 3 year(s) related work experience listed above, High School/GED AND 10 year(s) related work experience

Desired Qualifications:

• Bachelors degree in Technology

• Certified Protection Professional and/or Physical Security Professional

• Ability to professionally interact with, and present to, all levels of internal and external personnel.

• Superior written and oral communication skills.

• Proven leadership skills.

• Strategic in nature with tactical abilities.

• Excellent collaborator.

• Flexible.

• Technical expertise in the areas of PSIM, CCTV/digital recording system, access control systems, intrusion detection applications and system integration.

• Advanced knowledge of security systems basis of design concepts and specifications.

Working Conditions:

• Hybrid Mobility Classification – Work will be performed from both remote and onsite locations after the onboarding period. However, hybrid employees should live within a reasonable daily commute to a Duke Energy facility.

• Office environment

• Extended hours during periods of security risk and/or regulatory compliance events or during periods of heightened security threats

• After hours availability

#LI-ZM1

#LI-Hybrid

Travel Requirements

Not required

Relocation Assistance Provided (as applicable)

No

Represented/Union Position

No

Visa Sponsored Position

No

Posting Expiration Date

Tuesday, May 13, 2025

All job postings expire at 12:01 AM on the posting expiration date.

Please note that in order to be considered for this position, you must possess all of the basic/required qualifications.

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Brighter opportunities.Brighter futures. Duke Energy values ideas that come from a diverse and inclusive workforce, and we’re dedicated to providing a work environment where all people are valued, respected and able to reach their full potential. Duke Energy is an equal opportunity employer and does not discriminate against any employee or applicant for employment because of race, color, sex, pregnancy, childbirth or related medical conditions, including but not limited to lactation, religion, national origin, ancestry, ethnicity, citizenship, sexual orientation, gender identity, gender expression, age, marital status, physical or mental disability, genetic information, medical condition, military status, or protected veteran status. Duke Energy complies with all applicable state, federal and local laws, regulations and ordinances prohibiting discrimination.