Senior External API Product Manager

mindbody; United States; Remote; USD 150,000 - 185,000; Full time

Job summary

mindbody is seeking a Senior Product Manager to own the strategy, roadmap, and governance for its external API ecosystem. You will shape technical standards, developer experience, and the commercial motion to help partners and enterprise customers build with confidence on our platform.

You will bridge engineering depth with partnerships, sales, and go-to-market execution, driving high-impact initiatives and cross-functional collaboration across the business.

Qualifications

• Experience owning technical or platform products end to end, including external APIs.
• Strong technical depth to discuss system design, security, and data privacy with engineers.
• Platform mindset focusing on reuse, scale, and longevity over one-off solutions.
• Comfort translating needs from partnerships, sales, and enterprise customers into a technical roadmap.
• History of driving complex, cross-functional initiatives through influence, not direct authority.
• Fluency with data: defining metrics, prioritizing, and communicating impact.

Responsibilities

• Define and evolve the vision, roadmap, and governance for the public API surface, including conventions, auth patterns, versioning, deprecation, rate limiting, and partner SLAs.
• Shape the external developer experience end to end: docs, sandbox, webhooks, onboarding, and support channels.
• Represent the partner ecosystem to identify high-impact opportunities and unlock commercial value.
• Partner with business development and integrators to land strategic integrations addressing real customer problems.
• Lead GTM for API changes, aligning customer experience, sales, and account management with launches and deprecations.
• Define and track ecosystem health metrics and prioritize investment based on data.

Skills

Product ownership

Technical depth

Platform mindset

Stakeholder management

Influence across teams

Data-driven decisions

Tools

OAuth

API gateways

Usage analytics

Webhook design

Job description

mindbody is seeking a Senior Product Manager to own the strategy, roadmap, and governance for its external API ecosystem. You will shape technical standards, developer experience, and the commercial motion to help partners and enterprise customers build with confidence on our platform.

You will bridge engineering depth with partnerships, sales, and go-to-market execution, driving high-impact initiatives and cross-functional collaboration across the business.