Senior/Expert Jira & Atlassian Consultant

Upstaff LTD; United States; À distance; USD 120 000 - 180 000; Plein temps

Résumé du poste

Upstaff Ltd is seeking a Senior/Expert Jira & Atlassian Consultant with deep expertise in Jira and the broader Atlassian ecosystem. This role is not a Jira Administrator position; you will independently assess the client’s current setup, identify improvement opportunities, and implement effective solutions.

Global / location-flexible engagement with possible 1–2 months initial scope; remote work options; FT or PT.

Qualifications

• Deep hands-on expertise with Jira and the Atlassian ecosystem.
• Strong experience with Jira customization, workflows, reporting, and automation.
• Experience with Jira Service Management/Service Desk.
• Strong consulting and problem-solving skills.
• Ability to independently communicate with clients, understand their needs, and recommend appropriate solutions.

Responsabilités

• Audit and assess the existing Jira setup and Atlassian environment
• Identify gaps and opportunities for optimization and improvement
• Provide recommendations on Jira configuration, customization, workflows, reporting, and automation
• Work with Jira Service Management/Service Desk
• Advise the client on best practices and suitable Atlassian solutions
• Independently analyze requirements and propose solutions rather than only executing predefined tasks
• Support the client with Jira/Atlassian-related consulting and technical guidance

Connaissances

Jira expertise

Atlassian ecosystem

Jira customization

Automation

Consulting

Client communications

Outils

Jira Service Management

Confluence

Description du poste

• Expert in Jira and Atlassian ecosystem, specializing in customization, workflow automation, and reporting.


• Experienced in auditing and optimizing complex Jira environments and implementing scalable solutions.


• Skilled in Agile methodologies, SDLC best practices, and integrating Jira Service Management for enhanced ITSM workflows.


• Demonstrated ability to independently analyze client requirements and deliver tailored technical consulting.

Job Description

We are looking for a Senior/Expert Jira & Atlassian Consultant with deep expertise in Jira and the broader Atlassian ecosystem. This is not a Jira Administrator role. We are looking for someone who can independently assess the client’s current setup, identify improvement opportunities, and recommend and implement effective solutions.

Key Responsibilities

• Audit and assess the existing Jira setup and Atlassian environment


• Identify gaps and opportunities for optimization and improvement


• Provide recommendations on Jira configuration, customization, workflows, reporting, and automation


• Work with Jira Service Management/Service Desk


• Advise the client on best practices and suitable Atlassian solutions


• Independently analyze requirements and propose solutions rather than only executing predefined tasks


• Support the client with Jira/Atlassian-related consulting and technical guidance

Requirements

• Deep hands-on expertise with Jira and the Atlassian ecosystem


• Strong experience with Jira customization, workflows, reporting, and automation


• Experience with Jira Service Management/Service Desk


• Strong consulting and problem-solving skills


• Ability to independently communicate with clients, understand their needs, and recommend appropriate solutions


• Experience auditing and optimizing existing Jira environments

Engagement

• Global / location-flexible


• Initial engagement expected to be approximately 1–2 months


• Full-time or part-time


• Potential for ongoing support after the initial engagement

We are currently conducting market research and would like to identify consultants who could potentially take on this type of engagement.