Senior Experience Designer - Remote (eCommerce PLG)

Autodesk; City of Albany (NY); Remote; USD 106,000 - 190,000; Full time

Job summary

Autodesk is seeking a Senior Experience Designer to shape the future of Autodesk's digital commerce experiences, crafting intuitive, customer-centered journeys for millions of users worldwide.

You will design end-to-end experiences across Autodesk.com, collaborating with product managers, engineers, researchers, content strategists, and analytics partners to balance customer needs with business goals while advancing our Product-Led Growth strategy.

Qualifications

• 5+ years of related professional experience in UX design.
• Demonstrated experience designing end-to-end user experiences, including information architecture, user flows, wireframes, prototypes, interaction design, and high-fidelity visual design
• Proficiency with modern design and prototyping tools (such as Figma) and the ability to communicate ideas through multiple levels of fidelity
• Experience incorporating AI-powered design tools into the design process to accelerate ideation, content creation, prototyping, or design exploration while maintaining a high standard of craft and usability
• Up-to-date expertise in human-centered design best practices.
• Demonstrated ability to collaborate effectively with Product Management, Engineering, Marketing, Content Strategy, Analytics, and cross-functional stakeholders
• Experience using customer research, analytics, usability testing, and A/B experimentation to inform design decisions and optimize customer experiences
• Excellent visual and verbal communication skills with the ability to distill complex ideas, and large amounts of data and viewpoints, to their essence
• Ability to present designs to a wide range of audiences, including software development, product managers, quality assurance, learning content development, marketing, and sales
• Demonstrated experience in research - interviews, ethnography, user testing, etc
• Effective collaboration with multi-disciplinary global Agile teams

Responsibilities

• Lead the design of customer-facing experiences across Autodesk.com and related digital touchpoints, ensuring a cohesive and engaging end-to-end experience
• Create end-to-end user experiences that support Autodesk's Product-Led Growth (PLG) strategy by reducing friction, enabling self-service, and increasing activation, conversion, and customer engagement
• Leverage AI-powered design tools throughout the design process to accelerate ideation, content creation, prototyping, and design exploration while maintaining a high standard of quality, accessibility, and usability
• Partner closely with Product Management, Engineering, Content Strategy, Research, Analytics, and Business teams to define opportunities, solve complex customer problems, and deliver measurable business impact
• Present design concepts, rationale, and recommendations to stakeholders at all levels, incorporating feedback to achieve alignment and drive informed decision-making
• Drive visual experience, quality and interaction design excellence, establishing high standards for usability, accessibility, storytelling, and brand expression
• Translate customer insights, business objectives, and behavioral data into compelling digital experiences that improve engagement and measurable business outcomes
• Stay current on emerging UX, ecommerce, AI, and digital experience trends, bringing new ideas, technologies, and best practices to improve Autodesk's customer experiences

Skills

UX design

Information architecture

Prototyping with Figma

AI-powered design tools

User research & testing

Cross-functional collaboration

Stakeholder presenting

Education

Bachelor's degree in interaction design or related field

Tools

Figma

Analytics tools

Job description

Autodesk is seeking a Senior Experience Designer to shape the future of Autodesk's digital commerce experiences, crafting intuitive, customer-centered journeys for millions of users worldwide.

You will design end-to-end experiences across Autodesk.com, collaborating with product managers, engineers, researchers, content strategists, and analytics partners to balance customer needs with business goals while advancing our Product-Led Growth strategy.