Senior Experience Designer, Healthcare Payments

JPMorgan Chase & Co.; New York; Hybrid; USD 110,000 - 150,000; Full time

Job summary

JPMorgan Chase & Co. in New York is seeking an Experience Design Senior Associate for Healthcare Payments to shape product experiences by aligning user needs with business goals.

You will collaborate with cross-functional teams to create innovative, inclusive, and accessible solutions for a diverse user base. With 3+ years in UX, you will apply information architecture, storyboarding, and research methods to inform design decisions and ensure consistency across platforms while advancing our

Qualifications

• 3+ years in a user experience design role dedicated to digital products and services.
• Proficiency with Figma and Adobe Creative Suite.
• Experience designing UX across web, mobile, and digital channels.
• Ability to interpret complex data into actionable insights.
• Strong understanding of inclusive design, accessibility, and assistive tech.
• Proficient with both quantitative and qualitative research methods.
• Knowledge of applying current research practices to inform design.

Responsibilities

• Design elegant solutions to interaction problems while ensuring consistency across products.
• Apply information architecture and storyboarding to create user-centric designs.
• Conduct research studies using surveys, interviews, ethnography, and mixed methods.
• Perform data-driven analyses to turn data into insights for decisions.
• Collaborate with teams to embed inclusive design and accessibility guidelines.
• Iterate designs based on user feedback to improve experiences.
• Analyze market trends and user studies to inform strategy.

Skills

UX design experience

Figma

Adobe Creative Suite

Multi-platform design

Data to insights

Inclusive design

Research methods

Tools

HTML/CSS/JS

Figma

Adobe Creative Suite

Job description

JPMorgan Chase & Co. in New York is seeking an Experience Design Senior Associate for Healthcare Payments to shape product experiences by aligning user needs with business goals.

You will collaborate with cross-functional teams to create innovative, inclusive, and accessible solutions for a diverse user base. With 3+ years in UX, you will apply information architecture, storyboarding, and research methods to inform design decisions and ensure consistency across platforms while advancing our