Senior Experience Design Operations Leader

Expedia Group; Seattle (WA); On-site; USD 185,000 - 258,000; Full time

Benefits offered by this job

Medical benefits

Paid time off

Employee assistance

Wellness travel reimburse

Travel discounts

IATAN membership

Job summary

Expedia Group in Seattle seeks a Senior Manager, Design Operations to lead operational programs within the design organization. You will partner with design, product, and engineering to improve planning, review, and delivery, enabling a healthy, scalable design process.

You are a systems thinker who can build clearer workflows, own multi-team initiatives, and sustain a delivery culture that balances creativity with accountability across global teams.

Qualifications

• 7+ years of experience in design operations, program management, or cross-functional delivery.
• Strong understanding of design workflows, tools, and review processes in digital product environments.
• Proven ability to manage complex programs and introduce operational improvements.
• Experience collaborating with product and engineering teams in matrixed organizations.

Responsibilities

• Operational Frameworks: Implement and refine processes, workflows, and rituals that connect design strategy to delivery.
• Program Leadership: Manage multi-team initiatives, ensuring design work is scoped, aligned, and delivered on time.
• Cross-Functional Collaboration: Work closely with product management, technical program management, and engineering to align planning and execution.
• Review and Workflow Coordination: Support design review pathways, from early squad reviews to leadership checkpoints. Maintain schedules and alignment moments to ensure quality and momentum.
• Delivery Culture: Identify friction points and help streamline planning and collaboration. Promote sustainable practices that balance creativity with accountability.
• Team Support: Assist design leadership with prioritization, staffing visibility, and operational readiness.

Skills

Design operations

Program management

Cross-functional delivery

Design workflows

Education

Bachelor’s degree in Design, Business, or related field

Job description

Expedia Group in Seattle seeks a Senior Manager, Design Operations to lead operational programs within the design organization. You will partner with design, product, and engineering to improve planning, review, and delivery, enabling a healthy, scalable design process.

You are a systems thinker who can build clearer workflows, own multi-team initiatives, and sustain a delivery culture that balances creativity with accountability across global teams.