Senior Executive Assistant

NTT Global Data Centers Americas, Inc.; San Francisco (CA); Remote; USD 90,000 - 128,000; Full time

Benefits offered by this job

Paid time off

Medical benefits

Dental benefits

Vision benefits

Life and supplemental insurance

Short-term disability

Long-term disability

Flexible spending account

401k retirement plan

Job summary

NTT Global Data Centers Americas, Inc. is seeking a Senior Executive Assistant to provide high-level administrative support to the Chief Executives and the ELT team.

The role requires discretion with confidential information and a deep understanding of company operations, policies, and procedures. The position is remote and offers a monthly remote stipend, with base salary in a defined range and eligibility for an annual bonus.

Qualifications

• Bachelor's degree preferred in business/management or related field.
• Seasoned experience in administrative or executive support roles within a global organisation.

Responsibilities

• Schedules and manages Executive level appointments, meetings and travel arrangements.
• Screens and directs calls and visitors; acts as gatekeeper for the Executive.
• Prepares and edits documents, reports, and presentations.
• Maintains organized digital and physical files; manages expenses and reports.
• Coordinates meetings including conferencing, rooms, and catering as needed.
• Takes meeting minutes and follows up on action items.
• Interacts with internal and external stakeholders on behalf of the Executive.

Skills

Communication

Interpersonal skills

Time management

Organization

Confidentiality

Problem solving

Prioritization

Attention to detail

Project management

Education

Bachelor's degree

Job description

Make an impact at NTT Global Data Centers Join NTT Global Data Centers and be part of a team that drives innovation and sustainability in the digital world. With over 150 data centers across more than 20 countries globally, we offer unparalleled opportunities to work on cutting-edge technology and transformative projects. Experience a collaborative, innovative, and inclusive workplace where your ideas are valued, and your growth is supported.

Your role at a glance

The Senior Executive Assistant is a seasoned role and has the primary responsibility to provide administrative support to Chief Executives and other Senior Executives within the NTT GDC ELT team. This role requires in-depth knowledge of company operations, policies, and procedures and handles details of a highly confidential and critical nature. The role collects and prepares information for the Executive to use in discussions/meetings with other Executives / Senior Leadership within the organization. This role may at times also be required to make high-level contacts of a sensitive nature inside and outside of NTT.

Key Roles and Responsibilities

• Schedules and manages the Executive level appointments, meetings, and travel arrangements.
• Coordinates and prioritizes Executive’s daily schedule, ensuring they are well-prepared for each engagement.
• Serves as a gatekeeper for phone calls and visitors, screening and directing them as needed.
• Prepares and edits documents, reports, and presentations.
• Maintains organized and easily accessible digital and physical files.
• Plans and books travel, accommodations, and transportation for the Executive's business trips.
• Creates detailed itineraries and ensures all travel logistics are smooth.
• Coordinates meetings, including setting up conference calls or video conferences, reserving meeting rooms, and arranging catering if necessary.
• Takes meeting minutes and follow up on action items.
• Tracks and manages expenses, including preparing and submitting expense reports on behalf of the Executive.
• Assists in managing special projects, conducting research, and providing administrative support for various initiatives.
• Interfaces with internal and external stakeholders, including clients, employees, and other executives on behalf of the Executive.
• Maintains strict confidentiality regarding sensitive information and conversations.
• Organizes and coordinates events, conferences, or team-building activities as needed.
• May provide personal assistance, such as managing personal appointments or handling personal errands, as requested by the Executive.

Knowledge, Skills and Attributes

• Excellent written and verbal communication skills are crucial for conveying information, managing correspondence, and liaising with internal and external stakeholders.
• Excellent interpersonal skills with a demonstrated proactive approach to work and a good understanding of the strategic objectives of the global business.
• Ability to efficiently manage own time and that of the executive's time to ensure all commitments are met and deadlines are upheld is critical.
• Strong organizational skills are a must for managing the executive's schedule, coordinating meetings, and handling logistics.
• Ability to display the required level of confidentiality, discretion and professionalism when dealing with sensitive information.
• Ability to handle unexpected issues and find creative solutions.
• Ability to prioritize and coordinate initiatives, events or activities.
• Attention to detail is important, especially when dealing with scheduling, document preparation, and record-keeping.
• Project management skills are important to manage any special initiatives or handle complex tasks effectively.

Academic Qualifications and Certifications

A bachelor's degree is preferred, such as a degree in business, management, or a related field can be particularly advantageous or related equivalent level of experience.

Required Experience

• Seasoned demonstrated experience gained within a similar role, preferably within a global organisation.
• Seasoned experience gained in an administrative or executive support role is essential.

Compensation Pay Range

This is a remote position that requires reliable internet connection and electricity. A monthly stipend is provided to cover expenses associated with working remotely and use of a personal mobile device. NTT Global Data Centers Americas, Inc. offers competitive compensation based on experience, education, and location. Base salary for this position is $89,600- $128,200. All regular full‑time employees are eligible for an annual bonus; payout is dependent upon individual and company performance.

Benefits

• paid time-off
• medical benefits
• dental benefits
• vision benefits
• life and supplemental insurance
• short-term disability
• long-term disability
• flexible spending account
• 401k retirement plan

Who we are

As the third largest data center provider, we operate over 150 data centers in more than 20 countries and regions. We understand that every business - large and small - has its own unique needs and goals. We offer local-to-global data center expertise, aligned with our connected platform of AI‑ready data centers to create solutions that enable our clients to seamlessly scale their digital businesses, anywhere and anytime.

NTT Global Data Centers is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category.

Data centers are the foundation of the digital world and at NTT Global Data Centers, we are one of the largest providers across the globe. We offer a wide variety of exciting and challenging careers that deliver opportunities to shape our ever-changing world. Our diverse, inspiring workforce is the heart and soul of our company, providing the best experience for our clients every day. By bringing together our global capabilities and local expertise, we help our clients achieve their goals, anywhere in the world. Together, we can accomplish the extraordinary and work to create a more sustainable world with rewarding benefits for everyone - clients, employees, investors, partners, and communities.