Senior Business Operations Specialist

NTT Global Data Centers Americas, Inc.; United States; Remote; USD 127,000 - 176,000; Full time

Benefits offered by this job

Remote work stipend

Annual bonus

Health benefits

Job summary

NTT Global Data Centers Americas, Inc. in the United States is seeking a Senior Business Operations Specialist to act as a liaison across Investment Teams, Finance, Sourcing and Procurement, and the COO functions.

You will assess budgets, identify efficiency opportunities, and support the development of cost-effective operational solutions. The role requires advanced analysis, strong stakeholder influence, and a proven track record managing budgets and forecasts.

Qualifications

• Advanced professional experience in business operations management, including investment management.
• 5+ years of experience managing budgets and forecasts, year-end accruals, project savings tracking, and vendor contracts.
• Understanding of Operations 3rd party contracts, staffing models, and their respective costs.
• Professional experience dealing with internal and external stakeholders.

Responsibilities

• Acts as the liaison between the Business and Finance to support investment management and deployment of investment vehicles.
• Interprets business case scenarios and provides data on inputs.
• Assists with implementation of new processes, policies and procedures within our business areas.
• Identifies ways to improve stakeholder experiences.
• Collaborates with Finance to manage budget creation, monthly budget vs actuals, and finance questions.
• Tracks and reports on operational and financial performance across business areas.
• Drives data quality and solves challenging business goals.
• Performs other related tasks as required.

Skills

Budget management

Stakeholder management

Operations analysis

Advanced communication

Education

Bachelor's degree in Business Administration

Job description

Make an impact at NTT Global Data Centers Join NTT Global Data Centers and be part of a team that drives innovation and sustainability in the digital world. With over 150 data centers across more than 20 countries globally, we offer unparalleled opportunities to work on cutting-edge technology and transformative projects. Experience a collaborative, innovative, and inclusive workplace where your ideas are valued, and your growth is supported.

Your role at a glance

The Senior Business Operations Specialist is an advanced subject matter expert who serves as a liaison for the Investment Teams, Finance, Sourcing and Procurement, as well as the COO functions. The Senior Business Operations Specialist assesses budgets, identifies opportunities for improvement, and supports the development of efficient and cost-effective operational solutions.

KEY RESPONSIBILITIES

• Serves as the liaison between the Business and Finance to support investment management and the deployment of various investment vehicles (REIT, DEVCO, JVs at various percentage of ownership, GWT plans).
• Interprets business case scenarios and provides collected data on inputs.
• Assists with the implementation of new processes, policies and procedures within our business areas.
• Identify ways to improve stakeholder experiences.
• In collaboration with Finance, manage budget creation, monthly budget vs actuals, finance related questions.
• Tracks and reports on business operational and financial performance across business areas.
• Understands policy and procedures which drive business outcomes.
• Drives increased data quality and solve challenging business goals.
• Perform any other related task as required.

KNOWLEDGE & ATTRIBUTES

• Advanced understanding of business and/or operational processes and budgets
• Ability to produce a high quality of work.
• Advanced communication skills, including the ability to be influential and persuasive with senior level stakeholders.
• Ability to establish and maintain good working with senior level stakeholders.
• A high degree of accuracy and attention to detail.
• Excellent planning and organization skills.
• Advanced problem analysis and solving skills.
• Ability to multitask and work independently.
• Demonstrate high ethics and adherence to company values.
• Displays good analytical and reasoning skills.
• Excellent business acumen skills.
• Advanced presentation and facilitation skills.
• Applies advanced wide-ranging experience and in-depth professional knowledge to develop and resolve complex models and procedures in creative way.
• Directs the application of existing principles and guides development of new policies and ideas.
• Determines own methods and procedures on new assignments.
• Understands and works on complex issues where analysis of situation or data requires an in-depth evaluation of variable factors, solutions may need to be devised from limited information.
• Exercises judgment in selecting methods, evaluating, adapting complex techniques and evaluation criteria for obtaining results.
• Develops and manages operational initiatives to deliver tactical results and achieve medium-term goals.
• May be accountable through team for delivery of tactical business targets.
• Work is reviewed upon completion and is consistent with departmental objectives.
• Frequently advises key people outside own area of expertise on complex matters, using persuasion in delivering messages.

ACADEMIC QUALIFICATIONS & CERTIFICATIONS

• Bachelor's degree or equivalent in Business Administration or a related field.

REQUIRED EXPERIENCE

• Advanced professional experience in business operations management, including investment management, and a strong background across all aspects.
• 5+ years of experience managing budgets and forecasts, year-end accruals, project savings tracking, and vendor contracts.
• An understanding of Operations 3rd party contracts, staffing models, and their respective costs.
• Professional experience dealing with internal and external stakeholders.

Compensation Pay Range

For roles residing in the US, we share pay and benefit levels to support pay transparency requirements. For other countries, we are more than happy to share our competitive pay and benefit levels during the interview process. This is a remote position that requires reliable internet connection and electricity. A monthly stipend is provided to cover expenses associated with working remotely and use of a personal mobile device, if applicable.

NTT Global Data Centers Americas, Inc.

offers competitive compensation based on experience, education, and location. Base salary for this position is: $127,300 - $175,800 All regular full-time employees are eligible for an annual bonus; payout is dependent upon individual and company performance. Employees receive paid time-off, medical, dental, and vision benefits, life and supplemental insurance, short-term and long-term disability, flexible spending account, and 401k retirement plan to create a rich Total Rewards package.

Data centers are the foundation of the digital world and at NTT Global Data Centers, we are one of the largest providers across the globe.

We offer a wide variety of exciting and challenging careers that deliver opportunities to shape our ever-changing world.

Our diverse, inspiring workforce is the heart and soul of our company, providing the best experience for our clients every day.

By bringing together our global capabilities and local expertise, we help our clients achieve their goals, anywhere in the world.

Together, we can accomplish the extraordinary and work to create a more sustainable world with rewarding benefits for everyone - clients, employees, investors, partners, and communities.

Who we are

As the third largest data center provider, we operate over 150 data centers in more than 20 countries and regions. We understand that every business - large and small - has its own unique needs and goals. We offer local-to-global data center expertise, aligned with our connected platform of AI-ready data centers to create solutions that enable our clients to seamlessly scale their digital businesses, anywhere and anytime. NTT Global Data Centers is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category.