Senior Executive Administrative Assistant

JPMorganChase; New York (NY); On-site; USD 90,000 - 150,000; Full time

Benefits offered by this job

Health care coverage

On-site health and wellness centers

Retirement savings plan

Backup childcare

Tuition reimbursement

Mental health support

Financial coaching

Job summary

JPMorganChase is seeking an experienced executive assistant to support the Co-Head of Global Banking in the Commercial and Investment Bank. This role involves heavy client and executive-level interactions, managing an intricate calendar and high-level support responsibilities in a fast-paced environment.

Responsibilities include screening inquiries, coordinating complex multi-time-zone travel, organizing meetings and materials, and ensuring confidentiality and discretion in all duties.

Qualifications

• Minimum 5 years supporting senior executives in a large organization.
• Proven ability to manage complex calendars and travel with high accuracy.

Responsibilities

• Screen and triage inbound emails, calls, and meeting requests for the executive.
• Own the complex, multi-time-zone calendar and travel planning.
• Coordinate meetings, agendas, and post-meeting actions with stakeholders.
• Arrange domestic and international travel with itineraries and visas when needed.
• Support site and office needs while maintaining confidentiality.

Skills

Exec support

Calendar management

Travel coordination

Tools

Microsoft 365

Teams

Concur

Boardroom

OneNote

Job description

Job Description

Demonstrate your proven track record supporting the Co-Head of Global Banking in the Commercial and Investment Bank. This is a demanding role with heavy client and executive level interactions to lead a highly complex calendar and manage executive level support responsibilities. If you have the experience to perform at this level, thrive in a fast-paced environment and want to build a long-term partnership in a growing business.

Job Responsibilities

• Serve as the primary liaison for the executive, professionally screening and triaging inbound interactions (email, calls, meeting requests), and ensuring timely responses and follow-through.
• Own the executive's complex, multi-time-zone calendar—prioritizing client and senior stakeholder meetings, resolving conflicts, protect time and travel buffers; and optimizing schedule flow to maximize effectiveness.
• Drive meeting excellence: confirm purpose, attendee list, proper coverage/delegation management, logistics, agendas. Help organize pre-reads in advance and post-meeting actions with team in partnership with stakeholders.
• Coordinate end-to-­e­nd domestic and international travel (often complex and time-sensitive), including itineraries, visas/passports where applicable, ground transportation, and contingency planning.
• Help with logistics for market visits, client events, and large-scale internal/offsite meetings, partnering with chief of staff / business management to ensure a high-touch experience.
• Maintain key documents and workflows using firm-approved tools (e.g., Microsoft 365, Teams, Concur, Co-Pilot, LLM Suite, One Note and Boardroom as appropriate) to increase speed, quality, and consistency.
• Support site and office-related needs tied to client and leadership engagements, ensuring superior client service standards.
• Handle confidential information with strict discretion; maintain controls and comply with all policies and procedures.
• Process T&E and related administrative items accurately and on time; serve as a knowledgeable point of contact for relevant policies and procedures.

Required Qualifications, Capabilities And Skills

• At least 5 years supporting senior executive leadership in a large, complex organization
• Proven ability to manage highly complex calendars and travel under tight deadlines, ambiguity, and frequent change without loss of detail or professionalism.

Preferred Qualifications, Capabilities And Skills

• Experience supporting senior front office leaders in financial services strongly preferred.

ABOUT US

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

About The Team

J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.